Solved

Outlook 2007 on exchange

Posted on 2014-02-14
2
357 Views
Last Modified: 2014-02-19
My boss has this weird problem with his outlook. When he click contacts on the left navigation pane nothing happens. It doesn't show his contacts. His contacts are still there though because he can open a new email and go to the address book from there.

The other odd thing is that he has two computers with Outlook connected to the same account.  And they are both doing the same thing. So this must be a server side problem.

I'm not sure where to begin. I don't have access to the exchange server as this is personal email account. He is running Outlook 2007.

Any ideas?
0
Comment
Question by:David11011
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 17

Accepted Solution

by:
WORKS2011 earned 500 total points
ID: 39860681
Open Outlook go to contacts, right click / Outlook Address Book / make sure 'show this folder as an email address book' is checked. I would name it to something other than 'Contacts' I believe you're looking at the wrong 'Contact' folder when he chooses contacts while creating a new email.

Name it anything but 'Contacts' so you distinguish it from other 'Contact' options.
0
 
LVL 2

Author Closing Comment

by:David11011
ID: 39871039
Thanks for the help. This didnt' answer my question and I still haven't figured it out. but thanks for responding.
0

Featured Post

Comparison of Amazon Drive, Google Drive, OneDrive

What is Best for Backup: Amazon Drive, Google Drive or MS OneDrive? In this free whitepaper we look at their performance, pricing, and platform availability to help you decide which cloud drive is right for your situation. Download and read the results of our testing for free!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video discusses moving either the default database or any database to a new volume.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question