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Vmwware vpxd failed to start V-center 5.1

Posted on 2014-02-14
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Last Modified: 2014-02-21
Hi all ,

I have issue in my production environment "URGENT".

I have one v-center with all the rolls installed on him include SQL. yesterday I restarted the server and when I logged in I figured that the v-centere is not starting I was trying to restart it menially and got and error: "the local vmware started and stop etc...." I checked the logs and found almost nothing.

 What I checked until now:
1. connecting to the database = fine
2. ports 902,80,443 is not use by any other application= fine

I have attached the log for you.

Please let me know if there is any solution.
vpxd-556.txt
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Question by:Moti Mashiah
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Expert Comment

by:Abhilash
ID: 39860912
There are two errors that i see in the log.

1. Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)
2. Failed to add LDAP entry CN=DEA72BC0-355D-4055-8D82-1BE1017EA08A,OU=ComponentSpecs,OU=Health,dc=virtualcenter,dc=vmware,dc=int: 0x68 (The object already exists.)


It starts with this one regarding the SSL which is explained in this KB
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2053804

There's another one regarding the LDAP server
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2044680

So first check the secong one which is a smaller resolution and see if it gets resolved. If not, then follow the first one too.
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Author Comment

by:Moti Mashiah
ID: 39860991
Thank you for reply.

The second one I did already and it didn't help. the first one I just tried and I'm still get the same error and the Vcenter can't start.
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Author Comment

by:Moti Mashiah
ID: 39860996
now the vcenter service hold on starting and he never start.
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Expert Comment

by:Abhilash
ID: 39860999
Can you try starting the service with a different user?
Right Click on vCenter Service. Select Logon Tab and try using your Domain user and see if the service runs.
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LVL 119
ID: 39861101
Have you tried starting the vCenter Service, at the command prompt. so you can see it fail?

vpxd -s
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Author Comment

by:Moti Mashiah
ID: 39861362
Yes I did try different users for the service and still not luck.

I'm going to upload for you more logs when I ran the VPXD -s and also found some article that might to solve the issue  http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1008114

please let me know if this article can help if yes, let me know how to run this query as I'm not to familiar with SQL command.

thanks
logpxd-1.txt
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LVL 119
ID: 39861456
Is this a new installation of vCenter Server?
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LVL 1

Author Comment

by:Moti Mashiah
ID: 39861469
No , this vCenter installed already half a year.

This issue happened when I restarted the server.
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Author Comment

by:Moti Mashiah
ID: 39861626
guys ,

I have to share with you some link I found http://thisvirtualrealm.com/2012/10/17/vcenter-5-1-server-service-starts-and-then-stops-immediately/

it seems that this guy experience the same issue and went through the same hard time I have been done.
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Accepted Solution

by:
Abhilash earned 500 total points
ID: 39861673
Did you do the VPX_ACCESS part too?
LAst resort would be to uninstall and re-install the vCenter. As all the things are stored in vCenter DB it will not cause any data loss.
IS this a production vCenter? Have you raised a SR with VMware?
If its ok to re-install, you could try that.
0
 
LVL 1

Author Comment

by:Moti Mashiah
ID: 39861706
No I didn't open any SR with vmware. I'm going to back up my database server first as this server is a production server and reinstall the vcenter.


will let you know how it goes.
0
 
LVL 1

Author Comment

by:Moti Mashiah
ID: 39868935
I did install the VMware 5.1 again and all is good now.



Thanks ,
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LVL 1

Author Comment

by:Moti Mashiah
ID: 39869241
I've requested that this question be closed as follows:

Accepted answer: 0 points for motimash's comment #a39868935

for the following reason:

I did solve my issue after the direction I got from expert exchange.
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LVL 13

Expert Comment

by:Abhilash
ID: 39869242
I did install the VMware 5.1 again and all is good now.

Please assign points and close the question.
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Author Comment

by:Moti Mashiah
ID: 39869302
as I said I re installed the vcenter and all good now.
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Author Comment

by:Moti Mashiah
ID: 39878357
Sorry but this is the solution by VMware
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