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Joomla content version control not working

Posted on 2014-02-15
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Last Modified: 2015-08-06
Hello,

I have content version control enabled but when I try to access it through an article I receive the following error in the pop up window: 404 Component not found

I've done a search within the extension manager finding nothing relating to "version" other than the component to show which version of joomla you are running.

Joomla version: 3.1

A Google search also wielded nothing.

Thanks,

morgan
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Question by:Morgan
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19 Comments
 
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chilternPC earned 500 total points
ID: 39861641
it sounds like an incomplete install of Joomla.

I have 3.2.1 new install nothing added or taken away
the "version" button is along the same line as  "save" "save and close"
when you click on it  it shows all the previous versions and they can be restored. (if there are any older versions)
I didn't have to enable anything.

I would re-upload or update Joomla see if that helps
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Author Comment

by:Morgan
ID: 39879259
Hello Chiltrern,

I will upgrade to 3.2 and see what that does. But before I do I need to ensure my modules are compatible.

Going to run it in my test environment. Hopefully I should be able to do sometime this week.

Thanks,


neo
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Expert Comment

by:chilternPC
ID: 39880459
you can get version control plugins for 2.5 versions of Joomla. Before 3.x I used to use "versions" a plugin for Joomla which provide version control for articles.

http://extensions.joomla.org/extensions/authoring-a-content/content-versioning/6260

Oh I just seen you already have 3.1 - so down grading isn't an option.
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Author Comment

by:Morgan
ID: 39883578
No. Down grading is not an option :(
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Author Comment

by:Morgan
ID: 39885894
So. I've tried running the update to 3.2.2 but I receive the error: The archive file is corrupt, truncated or archive parts are missing.

A Google search has yet to provide a solution: namely the solutions have all been around the tmp folder. The tmp folder is assigned correctly in the Global configuration in joomla, and I have emptied the tmp folder.

The update package does download and is found in the tmp folder when Joomla tries to update.

Any ideas?

Thanks,

neo
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LVL 29

Expert Comment

by:chilternPC
ID: 39886083
I've just upgraded a site from 1.7 to 2.5 and I have to upzip the upgrade and ftp it to the tmp folder then tell it to take from there, as slow internet connections can cause times outs
see this link for the different methods:
 
http://docs.joomla.org/J3.2:Upgrading_from_an_existing_version
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Author Comment

by:Morgan
ID: 39886204
Thanks ChilternPC,

I finally got it. I just did a install from directory and got it to go. So now my joomla version is 3.2.2

Back to the original issue...

I've logged out and signed back in and tried the versions button and still get the same error: 404 Component not found.

Any other ideas?
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LVL 29

Expert Comment

by:chilternPC
ID: 39887523
try updating an article then save it and then try the version button?
if not it sounds like a missing file from the system?
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Author Comment

by:Morgan
ID: 39889288
Tried that but still receive the same error. Do you know if the component that is missing requires a PHP extension for the server to work right?
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Expert Comment

by:chilternPC
ID: 39915562
Hmm.. not sure,  What Editor are you using? is it the standard one? if not try switching to the TinyMCE and try creating a new article and testing the versioning.

maybe there's a directory that has the wrong write permissions?  or a plugin not enabled?

looking at what I've got, I simply installed 3.2.1 and its worked straight out of the box.  so that might mean a problem with the upgrade, a file permissions problem on a folder, or an extension thats been installed that is conflicting.
the PHP version should be at least 5.3.1 and they recommend 5.4+

the full list of web server versions (Apache,IIS, etc..) and stuff are on this link.

 http://www.joomla.org/technical-requirements.html
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Author Comment

by:Morgan
ID: 39924098
Hello ChilternPC,

We are using the JCK Editor. I have tried the TinyMCE editor but to no avail. I still receive the same error that a component is missing. We are running PHP 5.3.3.

I'll keep doing a search. Someone out there has had to run into this problem..it can't just be me :)

thanks,

Morgan
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LVL 29

Expert Comment

by:chilternPC
ID: 39926414
so it must be a component that's missing?  if there's no versions it simply has a pop up window that says no earlier versions.
if you have a fresh copy of your version of Joomla locally maybe compare the following folders with the one on the server

Joomla\administrator\components\com_contenthistory

or
Joomla\administrator\components\com_content

and Joomla\components\com_contenthistory

or
Joomla\components\com_content

where Joomla is your Root
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Author Comment

by:Morgan
ID: 39926869
A comparison shows nothing unusual...I am so stumped by this error.
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Expert Comment

by:chilternPC
ID: 39927016
yes - almost had it - have you tried turning on Debug and seeing if that turns up anything?
log on to te admin side and click on

System - then "Global Configuration"  then click on the "system" Tab and half way down click on the "debug System"  Yes button and save.
clear the cache
and then try to version an article  and see if any debug info pops up?
thats it for me.
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Author Comment

by:Morgan
ID: 39927431
Hello chilternPC,

I get the standard Joomla! Debug Console, but I don't see anything that screams ERROR :)

I've included a few screenshots

There where 19 query's to the database, but couldn't get them all in a screenshot.

Thanks,

Morgan
screen1.PNG
screen2.PNG
screen3.PNG
screen4.PNG
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Expert Comment

by:chilternPC
ID: 39927817
well, I'm out of ideas except if you search for 404 errors in Joomla someone said  the following:

"Search Engine Friendly URLs"      in the Global SEO Settings  switch to off

if you have the cache enabled clear it.
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Author Comment

by:Morgan
ID: 39929618
Yeah, that didn't work either :( and I have caching disabled.

Thanks for all your feedback!
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Expert Comment

by:chilternPC
ID: 39935610
one extension I Pay for and install is the Akeeba Admin tools
this, once stalled allow simple clicks to check the permissions of all your folders,  create .htaccess file, check the database and much much more,  I think if you have all the files then its probably a file permission error, could be due to the .htaccess file or a folder settings.
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Author Comment

by:Morgan
ID: 39936946
I will look into this! thanks
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