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SBS 2008 failing to install updates

Posted on 2014-02-16
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Last Modified: 2014-02-22
I shutdown our SBS 2008 server in order to install updates. It has been displaying the message "Installing update 1 of 13, do not power off computer" for about 8 hours now and has apparently installed no updates yet. I believe it is hung up, but I hesitate to power off the server, yet I don't know what other choice I have.

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Question by:jmarkfoley
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by:Tahir2008
Tahir2008 earned 1500 total points
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If it is still stuck on installing update 1 of 13 and has not progressed any further then I would consider hard rebooting the server and going into Windows and re-starting.

I have had this occur in the past and I know it is not best practice to reboot a server but 8+ hours is usually more than enough time for the installation to progress to more than 1 of 13 updates, when I have had to hard reboot reluctantly in the past the server has re-booted without an issue.
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by:Jeffrey Kane - TechSoEasy
ID: 39863748
I'll put in a "second" on that suggestion.  "Installing update 1 of X" means it hasn't started installing them.  And the worst that can happen is that there is a half-installed update which must be manually removed with the Installation FixIT Tool before it will properly install.
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jmarkfoley earned 0 total points
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Well, I figured out the problem! I had two USB drives connected to the computer and this totally messes up shutting down and booting. When, after 12 hours, I pulled the USB drives, the update process immediately continued and the computer shutdown normally!

I should have know this since I had basically the same problem back in 2012 which I posted to EE: http://www.experts-exchange.com/Hardware/Servers/Q_27783384.html#a38163007. This is apparently a "feature" of HP. I guess I'll have to tape a note to the console so I don't forget next time.
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by:jmarkfoley
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by:jmarkfoley
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Thanks for your participation.
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