Solved

Viruses

Posted on 2014-02-16
6
186 Views
Last Modified: 2014-02-16
I have a customer that recently had a really bad infection on their computer and a lot of finical infor was compromised.  They have since cleaned up the, but I am going to install a totally new hard drive in case there is something living on the boot sector or some kind of new root kit that has not been identified yet.

They have a lot of picture files.  Is there a chance that some of these picture jpeg files have viruses attached to them. I have never heard of it.  However, I seem to remember hearing something about that a long time ago, and can not remember the source.

Also, consider the source, but some tech said at a very large computer chain store said it was possible their router was infected, three gusess and the first two do not count. Never heard of that either.

Thanks very much for the help,

Rick
0
Comment
Question by:RickArnold
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Assisted Solution

by:pgm554
pgm554 earned 100 total points
ID: 39863429
There was a proof of concept of infected jpegs,but it never really materialized as an intrusion point.

Router chances are slim to none(if you don't count the NSA).
0
 
LVL 20

Assisted Solution

by:n2fc
n2fc earned 100 total points
ID: 39863452
See the following:
http://security.stackexchange.com/questions/4796/can-home-routers-get-infected

... for a discussion regarding router infections...

Yes, there have been instances of this!

pgm554 is correct that it is rare, but not unheard of!
0
 
LVL 70

Assisted Solution

by:garycase
garycase earned 100 total points
ID: 39863464
Yes, jpeg's can be infected => but as long as you scan them before they're otherwise accessed there's no problem.

In fact, since you're replacing the drive; the best thing to do is a clean install on the new drive; and then just copy all of the data AFTER the new system has antivirus in place.    That way every file will be scanned as it's copied.

Alternatively, if you've just planning to copy the partition(s) from the old drive, hook it up to another system first, and do a virus scan.
0
Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

 
LVL 62

Assisted Solution

by:☠ MASQ ☠
☠ MASQ ☠ earned 100 total points
ID: 39863496
There is a principle described as Occam's razor which basically says common things happen commonly and rare things rarely. The chances of one of these obscure mechanisms of transmissions is in that rare category. Possible but very, very unlikely. However if you are considering that replacement of the drive is needed on the basis of an as yet unknown zero-day infection that might be present and currently cannot be detected by available technologies then really you have already made the choice.  You should back up the images but not place them on the same machine.
0
 
LVL 81

Accepted Solution

by:
David Johnson, CD, MVP earned 100 total points
ID: 39863519
you might want to check if your router has port 32764 open if you have a linksys/belkin router http://bit.ly/port32764.  If so update your routers firmware. A clean install is warranted once a machine has been compromised
0
 

Author Closing Comment

by:RickArnold
ID: 39863597
You guys many thanks for the swift answer


Rick
0

Featured Post

Forrester Webinar: xMatters Delivers 261% ROI

Guest speaker Dean Davison, Forrester Principal Consultant, explains how a Fortune 500 communication company using xMatters found these results: Achieved a 261% ROI, Experienced $753,280 in net present value benefits over 3 years and Reduced MTTR by 91% for tier 1 incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This article is a collection of issues that people face from time to time and possible solutions to those issues. I hope you enjoy reading it.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question