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Email rules not working when dragging email to inbox

Posted on 2014-02-16
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Last Modified: 2014-03-01
Currently we have a Public Folder called ABC,
when someone drags an email into the ABC public folder the email is then emailed to a few people

We are getting rid of Public Folders, and have created a mailbox called XYZ
This mailbox is shared with a few people.

Someone receives an Email directly to their mailbox, they drag this email to the XYZ mailbox
The email is forwarded to the 4 people specified

I have setup some rules, however the rule only works when I email the invoice to the invoices mailbox, and does not work if a drag the email.

Is there a way to make it work forwarding when dragging email as well??

We use Exchange 2010 SP 2 (Exchange server) and outlook 2010 as client.
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Question by:itadminhelp
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Accepted Solution

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Simon Butler (Sembee) earned 2000 total points
ID: 39864099
Rules in a mailbox only fire when the message is received, not when the message is copied in to the folder. The only way to get the rule to run would be to run it manually.

The other option would be to get someone to write an OnEvent sink for the mailbox to do it for you.

SImon.
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