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veeam is locking out tne account that veeam services run under

I recently change the password of the job that veeam services run on. Now when I try to run a backup jobs it instantly locks the account. The logs say that the server running VCenter is the called computer name. Where in VCenter do I need to look to update the password?

This is probably a pretty easy question but I would gladly award full points to anyone who can help.

Thanks in advance!
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bradber
Asked:
bradber
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1 Solution
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
You will need to lookup the service, (type services.msc) at the command prompt, find the service, and change the password which is stored in the password field for the user account running the job.

If you are using Active Directory, also change the user account for the user account, and make sure the same password is entered undrr services.
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Luciano PatrãoICT Senior Infraestructure Engineer Commented:
Hi

Just to give more details. You should have an local or AD, account in the following Windows services.

Veeam Backup Catalog Data Service
Veeam Backup Enterprise Manager
Veeam Backup Restful API
Veeam Backup and Replication Service

Can be only one(Veeam Backup and Replication Service) but also the rest of the services.

Regarding the account that connect to the vCenter, you need to go to the Veeam Backup & Replication management console and check this options:

Top of the manage console, Main Menu you see an option Manage Credentials. Here you should have all users accounts to mange Veeam. Change any password, or user here.

PS: You should always use in this cases, service accounts that password never expire.

Hope this can help

Jail
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bradberAuthor Commented:
Thanks for your help Jail, I found the place to change the password in the Veeam console under :
Manage Servers > VMware VSphere > VCenter Servers > Servername > Properties.
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bradberAuthor Commented:
Thanks to both of you for your helpful comments
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