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Exchange 2010 out of Office not working

Posted on 2014-02-17
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Last Modified: 2014-06-04
Hi all,

We migrated from Exchange 2003 to Exchange 2010 and everything is working fine apart from the Out of Office function from Outlook 2007/2010. From OWA it is working fine for all users.

I tried the below solutions but still facing the same issue:

•Enabled basic authentication on the EWS virtual directory
•I have DNS entries for autodiscover and mail.domain.com
•The domain is in the exclusion list of the IE proxy
•When testing Outlook “test email auto configuration” no errors are being displayed and the OOF and Availability Service URL are https://my.domain.com/ews.exchange.asmx 

Can you please help me?
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Question by:casscar
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6 Comments
 
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Accepted Solution

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MAS earned 1500 total points
ID: 39864366
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Author Comment

by:casscar
ID: 39869651
Hi all,

The 3 solutions that were mentioned (autodiscover dns, proxy and that  in EMC under organization config, then hub transport, remote domain tab, Ihave default set in there with *) in above links were already done but i still face the same issue.

Can you please help??

Regards,
Adrian
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LVL 27

Expert Comment

by:MAS
ID: 39869667
Send us the results (do not forget to remove sensitive info)
1. ping autodiscover.domain.com
(just to make sure it is pointing to your exch server)
2. Get-clientAccessServer | fl Name,AutoDiscoverServiceInternalUri
3. Get-AutodiscoverVirtualDirectory | fl Name,internalurl,externalurl
4. Get-WebServicesVirtualDirectory | fl name,internalurl,externalurl
5. Get-autodiscovervirtualdirectory | fl

Attach as txt or docx
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Author Comment

by:casscar
ID: 39869893
Hi all,

Atatched you can fidn the required info in txt format.

Regadrs,
1.txt
2.txt
3.txt
4.txt
5.txt
0
 
LVL 27

Expert Comment

by:MAS
ID: 39881674
First of apologize for the late reply as I was on leave.
Please configure autodiscover internal and external URL
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