Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Need help with Routing and Remote connection

Posted on 2014-02-17
12
Medium Priority
?
302 Views
Last Modified: 2014-03-08
Hi,
I just changed the routing IP Range from my routing and remote access on a Windows server 2003 and now after restarting the service, and also restarting the server no one can connect anymore. Can someone help me on figure out what happened and re-enable the VPN for it
Thanks
0
Comment
Question by:taverny
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 4
12 Comments
 
LVL 15

Expert Comment

by:Robert Sutton Jr
ID: 39865124
Are there other devices in play here? IE: Router or Firewall that sit in front of this server?
0
 

Author Comment

by:taverny
ID: 39865132
A router , but nothing has changed in the router . it was working fine before I touched the server.
the ip range was 10.78.50.55-10.78.50.70 setup in the server for my clients , but since I always more trying to connect I wanted to change the range to accommodate more connections , so I changed this IP to 10.78.50.80-10.78.50.99.

Then now nobody can't connect. and the error that my clients are getting from the Microsoft VPN is error 619
0
 
LVL 15

Expert Comment

by:Robert Sutton Jr
ID: 39865179
Do you administer the router also? If not, have you notified whomever does that you changed the vpn range? There are probably access rules that specify the old range in that router to allow incoming connections access to the trusted side of your network.

Maybe tell us a little more about the equipment in use here besides the server mentioned above?
0
Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

 

Author Comment

by:taverny
ID: 39865187
I administer the router and nothing is setup in the router for the IP range , I just have ports open for VPN to forward directly to my server. and I just try to revert to my previous IP range but still no working.
0
 

Author Comment

by:taverny
ID: 39865190
if I install Joinmein on my computer would it be helpful for you to see the screen of my VPN server?
0
 
LVL 15

Expert Comment

by:Robert Sutton Jr
ID: 39865236
Have you clear the client side config's after you changed them on the server? Can you post a simple screenshot here of the error msg? Also, please tell us what type of router you are using? I'll await your reply.
0
 

Author Comment

by:taverny
ID: 39865267
I can assure you it has nothing to do with the router. it's the RV082.

I am currently inside the network and normally I am able to connect to the VPN even from inside by using a local ip directly to my windows 2003 server. and before I changed the IP I was connected to see if everything was working.
Something got disabled when I updated the IP range. attached is the snapshot of my error when trying to connect. and the message is the same on all my users.
0
 

Author Comment

by:taverny
ID: 39865271
0
 

Author Comment

by:taverny
ID: 39865312
no worry I just contacted someone that is expert with VPN and is gonna help me troubleshoot it.
thanks for your help anyway.
0
 
LVL 15

Expert Comment

by:Robert Sutton Jr
ID: 39865331
I'm trying to cover all the basis here:

Verify PPTP is enabled.
Did the Ip address of the server also get changed? If so, does that changed reflect that in the port forwarding on the router?
Are client side PC's using a desktop firewall?
Is anything showing up in the event viewer?
What subnet mask are you using?
0
 

Accepted Solution

by:
taverny earned 0 total points
ID: 39901707
I ended up putting  back the same IP range for my clients that I had originally and then I restarted the server. everything worked after that.
thanks for your help.
0
 

Author Closing Comment

by:taverny
ID: 39914423
It worked
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question