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Delete User Profile Folder in Windows 8.1

Posted on 2014-02-17
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Last Modified: 2014-02-22
Windows 8.1 will not allow me to delete or rename an unneeded user folder.  I've tried in elevated CLI as well as in Windows Explorer.  I've read you can change boot devices by holding the volume up button, but this does not seem to work.  This is on a Surface Pro.
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Question by:Myers Industries
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6 Comments
 

Author Comment

by:Myers Industries
ID: 39865208
As mentioned, this is a Surface, so removing the drive and mounting it in Linux is not an option.  My next tablet will not be sealed!
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LVL 8

Expert Comment

by:Jeff Perry
ID: 39865232
Is this the only account on the device?

Are you logged onto the account you are trying to remove?

If you have another account with administrative privileges you should be able to log onto that account and remove any other accounts.
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Author Comment

by:Myers Industries
ID: 39865253
Not the only account on the device.
It is a domain account.
I am not logged into the account I'm trying to remove.
The account I'm using to delete the account is a local administrator.  I've also tried a domain admin account.  I was able to remove the account by running "control userpasswords2" and removing the name.  I am unable to delete the leftover folder from C:\Users\
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LVL 8

Accepted Solution

by:
Jeff Perry earned 1500 total points
ID: 39865349
Have you checked the advanced properties or tried to take ownership of the folder?

Sometimes and orphaned folder will have to be taken ownership of before it can be removed.

Another option could be to use a command line rmdir /s /q or rd /s /q again you may need to have ownership before either of these will work.
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Assisted Solution

by:Myers Industries
Myers Industries earned 0 total points
ID: 39865648
Booting in diagnostic mode via MSConfig allowed me to rename/delete the user profile folder.  The command rmdir /s /q allowed me to fully delete the folder as there were files present that deleting in Windows Explorer did not remove.  I did try taking ownership, but still could not remove the folder.
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Author Closing Comment

by:Myers Industries
ID: 39879020
My solution fixed the issue.  The solution provided by Jeff Perry helped me get rid of files in the folder I would not have been able to remove otherwise.
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