Corporate iPhone linked to ex-employee: How to activate?
Posted on 2014-02-17
I have an iPhone and a iPad on ios 7 that I can't activate because it is attached with the apple id of a person who no longer works for us (bridge has been burnt). We utilize a 3rd party software (Meraki) to manage profiles on the device and using that I was able to wipe it clean without the apple id, however when I go to reactivate it the dreaded apple id shows its head again. I understand that this is a security feature and all but how do I get past this "bricked" phone? In hindsight we should have never allowed the apple id to leave without getting the phone removed.
I am pretty sure the answer is going to be "recreate the bridge" and that there is no other way but I am hoping for a miracle.