Solved

Microsoft’s Software Asset Management (SAM)

Posted on 2014-02-17
4
522 Views
Last Modified: 2015-06-12
Hi Guys,

A client of ours has been contacted via e-mail correspondence by "Microsoft" to provide a full audit of their software licenses.

They've been advised in this correspondence to use a Software Asset Management (SAM) tool, to complete the software audit.  

The client feels obligated as it seems official, however ...

We are suspicious of this correspondence as some 3rd party external links were included in the e-mail correspondence.

Apparently Microsoft partnered with Snow Software to provide an online / cloud delivered inventory.

Are anyone aware of these processes, requirements that Microsoft clients should adhere to?

I've never heard of something like this before, and it could be a 3rd party company trying to make a buck??

To me it seems more marketing related, than licensing compliance.
0
Comment
Question by:Rupert Eghardt
  • 2
4 Comments
 
LVL 8

Accepted Solution

by:
Jeff Perry earned 350 total points
ID: 39865797
In my experience Microsoft Audit requests come via hard copy FedEx(et.al.) and usually list the exact agreement number(s) that are currently active on the account.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 150 total points
ID: 39866131
My experience as well is that Microsoft Audit requests have come to my clients in hard copy.

Do NOT honor this email request. If the client wishes, they can print it out, delete the email and contact Microsoft. However that may trigger an audit (which is usually not a problem, just work).
0
 

Expert Comment

by:wayne70
ID: 40826817
I received said.  I contacted Microsoft and they said the email was valid be cause the domain in the email was correct.  Do you have any experience with this?
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40826835
This question is long closed and you may wish to create a new question as that would be the best way to get help.

As I noted, contact Microsoft independently and ask for a confirming email from a different Microsoft email address.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A procedure for exporting installed hotfix details of remote computers using powershell
Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question