Solved

Microsoft’s Software Asset Management (SAM)

Posted on 2014-02-17
4
521 Views
Last Modified: 2015-06-12
Hi Guys,

A client of ours has been contacted via e-mail correspondence by "Microsoft" to provide a full audit of their software licenses.

They've been advised in this correspondence to use a Software Asset Management (SAM) tool, to complete the software audit.  

The client feels obligated as it seems official, however ...

We are suspicious of this correspondence as some 3rd party external links were included in the e-mail correspondence.

Apparently Microsoft partnered with Snow Software to provide an online / cloud delivered inventory.

Are anyone aware of these processes, requirements that Microsoft clients should adhere to?

I've never heard of something like this before, and it could be a 3rd party company trying to make a buck??

To me it seems more marketing related, than licensing compliance.
0
Comment
Question by:Rupert Eghardt
  • 2
4 Comments
 
LVL 8

Accepted Solution

by:
Jeff Perry earned 350 total points
ID: 39865797
In my experience Microsoft Audit requests come via hard copy FedEx(et.al.) and usually list the exact agreement number(s) that are currently active on the account.
0
 
LVL 93

Assisted Solution

by:John Hurst
John Hurst earned 150 total points
ID: 39866131
My experience as well is that Microsoft Audit requests have come to my clients in hard copy.

Do NOT honor this email request. If the client wishes, they can print it out, delete the email and contact Microsoft. However that may trigger an audit (which is usually not a problem, just work).
0
 

Expert Comment

by:wayne70
ID: 40826817
I received said.  I contacted Microsoft and they said the email was valid be cause the domain in the email was correct.  Do you have any experience with this?
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 40826835
This question is long closed and you may wish to create a new question as that would be the best way to get help.

As I noted, contact Microsoft independently and ask for a confirming email from a different Microsoft email address.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Problem to line 23 54
Server 2012 r2 licensing CALs 3 51
local resources on a virtual host 8 24
windows 10 update never updates 6 43
Know what services you can and cannot, should and should not combine on your server.
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question