Microsoft’s Software Asset Management (SAM)

Hi Guys,

A client of ours has been contacted via e-mail correspondence by "Microsoft" to provide a full audit of their software licenses.

They've been advised in this correspondence to use a Software Asset Management (SAM) tool, to complete the software audit.  

The client feels obligated as it seems official, however ...

We are suspicious of this correspondence as some 3rd party external links were included in the e-mail correspondence.

Apparently Microsoft partnered with Snow Software to provide an online / cloud delivered inventory.

Are anyone aware of these processes, requirements that Microsoft clients should adhere to?

I've never heard of something like this before, and it could be a 3rd party company trying to make a buck??

To me it seems more marketing related, than licensing compliance.
Rupert EghardtAsked:
Who is Participating?
 
Jeff PerryConnect With a Mentor Windows AdministratorCommented:
In my experience Microsoft Audit requests come via hard copy FedEx(et.al.) and usually list the exact agreement number(s) that are currently active on the account.
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John HurstConnect With a Mentor Business Consultant (Owner)Commented:
My experience as well is that Microsoft Audit requests have come to my clients in hard copy.

Do NOT honor this email request. If the client wishes, they can print it out, delete the email and contact Microsoft. However that may trigger an audit (which is usually not a problem, just work).
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wayne70Commented:
I received said.  I contacted Microsoft and they said the email was valid be cause the domain in the email was correct.  Do you have any experience with this?
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John HurstBusiness Consultant (Owner)Commented:
This question is long closed and you may wish to create a new question as that would be the best way to get help.

As I noted, contact Microsoft independently and ask for a confirming email from a different Microsoft email address.
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