asked on

Exchange 2010

Hi Experts:

I have a SBS 2012 server. Exchange 2010 had been working well. Recently we changed isp's. In doing so, I am using the provided "Actiontec" router/modem as the primary firewall. Obviously we got a new Public ip. I've made the necessary changes within the domain. The problem is none of the outlook clients will connect to the exchange server any longer (within the LAN). I've port forwarded all the necessary ports although I don't believe that would prevent outlook from connecting to the exchange server. I have several different versions of outlook running. None of them will communicate with the exchange server. All worked well with the previous isp and thier modem/router. Any suggestions would be greatly appreciated. Thank you.

Jeffrey Kane - TechSoEasy

I've made the necessary changes within the domain.

What exactly did you do?

Because you really didn't need to make ANY internal changes if you had set the Actiontec's LAN IP to be the same as the previous router you had in place.

So, how about posting a COMPLETE ipconfig /all from both your server and a workstation.

Jeff

sntrouble07

ASKER

The changes I'm referring to are MX and C records. Our public IP has changed so it was necessary. Below is the information you requested.

Server:

Windows IP Configuration

Host Name . . . . . . . . . . . . : SERVER2011
Primary Dns Suffix . . . . . . . : MyDomain.com
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : MyDomain.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connectio
n
Physical Address. . . . . . . . . : 00-25-90-50-E8-D6
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3685:36ca:c04d:e460%10(Preferred)
Link-local IPv6 Address . . . . . : fe80::6027:784b:7569:24f4%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.198(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 234890640
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A6-16-12-00-25-90-50-E8-D6

DNS Servers . . . . . . . . . . . : fe80::3685:36ca:c04d:e460%10
192.168.1.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3ABBB391-AFFC-440C-A3CA-6024F78D63A1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Workstation:

Windows IP Configuration

Host Name . . . . . . . . . . . . : AR01
Primary Dns Suffix . . . . . . . : MyDomain.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : MyDomain.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : MyDomain.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-DA-E9-D3-E0-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f037:877a:9a48:9b9c%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, February 17, 2014 9:12:51 AM
Lease Expires . . . . . . . . . . : Tuesday, February 25, 2014 9:12:50 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.198
DHCPv6 IAID . . . . . . . . . . . : 253025001
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-9C-7B-89-14-DA-E9-D3-E2-03

DNS Servers . . . . . . . . . . . : 192.168.1.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.MyDomain.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : MyDomain.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Please let me know if you need anything further. Thank you.

sntrouble07

ASKER

Something else I've noticed.

Using Outlook 2013, I can create a new profile within outlook. It autodiscovers the exchange server, claims to properly configure the account, but when I run outlook I get the following error:

Cannot start MS Outlook. Cannot open the Outlook window. The set of folders cannot be opened. You mus connect to the MS exchange with the current profile before you can synchronize your folders with your outlook data file (.ost).

ASKER CERTIFIED SOLUTION

Simon Butler (Sembee)

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Jeffrey Kane - TechSoEasy

Yep... I agree with Simon on that.

Jeff