Solved

Exchange 2010

Posted on 2014-02-17
5
205 Views
Last Modified: 2014-03-20
Hi Experts:

I have a SBS 2012 server.  Exchange 2010 had been working well.  Recently we changed isp's.  In doing so, I am using the provided "Actiontec" router/modem as the primary firewall.  Obviously we got a new Public ip.  I've made the necessary changes within the domain.  The problem is none of the outlook clients will connect to the exchange server any longer (within the LAN).  I've port forwarded all the necessary ports although I don't believe that would prevent outlook from connecting to the exchange server.  I have several different versions of outlook running.  None of them will communicate with the exchange server.  All worked well with the previous isp and thier modem/router.  Any suggestions would be greatly appreciated.  Thank you.
0
Comment
Question by:sntrouble07
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39866236
I've made the necessary changes within the domain.

What exactly did you do?

Because you really didn't need to make ANY internal changes if you had set the Actiontec's LAN IP to be the same as the previous router you had in place.

So, how about posting a COMPLETE ipconfig /all from both your server and a workstation.

Jeff
0
 

Author Comment

by:sntrouble07
ID: 39866246
The changes I'm referring to are MX and C records.  Our public IP has changed so it was necessary.  Below is the information you requested.


Server:


Windows IP Configuration

   Host Name . . . . . . . . . . . . : SERVER2011
   Primary Dns Suffix  . . . . . . . : MyDomain.com
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : MyDomain.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connectio
n
   Physical Address. . . . . . . . . : 00-25-90-50-E8-D6
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3685:36ca:c04d:e460%10(Preferred)
   Link-local IPv6 Address . . . . . : fe80::6027:784b:7569:24f4%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.198(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 234890640
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A6-16-12-00-25-90-50-E8-D6

   DNS Servers . . . . . . . . . . . : fe80::3685:36ca:c04d:e460%10
                                       192.168.1.198
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3ABBB391-AFFC-440C-A3CA-6024F78D63A1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes





Workstation:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : AR01
   Primary Dns Suffix  . . . . . . . : MyDomain.com
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : MyDomain.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : MyDomain.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 14-DA-E9-D3-E0-91
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f037:877a:9a48:9b9c%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.17(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, February 17, 2014 9:12:51 AM
   Lease Expires . . . . . . . . . . : Tuesday, February 25, 2014 9:12:50 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.198
   DHCPv6 IAID . . . . . . . . . . . : 253025001
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-9C-7B-89-14-DA-E9-D3-E2-03

   DNS Servers . . . . . . . . . . . : 192.168.1.198
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.MyDomain.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : MyDomain.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes





Please let me know if you need anything further.  Thank you.
0
 

Author Comment

by:sntrouble07
ID: 39866267
Something else I've noticed.

Using Outlook 2013, I can create a new profile within outlook.  It autodiscovers the exchange server, claims to properly configure the account, but when I run outlook I get the following error:

Cannot start MS Outlook.  Cannot open the Outlook window.  The set of folders cannot be opened.  You mus connect to the MS exchange with the current profile before you can synchronize your folders with your outlook data file (.ost).
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39870497
Run the fix my network wizard in the SBS management console, and ensure that it comes back clean. Resolve any issues that it comes back with.

Simon.
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39871490
Yep... I agree with Simon on that.

Jeff
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question