Upgraded BCM 2010 to 2013, now receive error about database for 2010 in outlook 2013
Posted on 2014-02-17
had office 2010 installed on the network with BCM 2010 working fine, database on SBS2011 then I upgrade all office suite to 2013 and BCM to 2013 (uninstalled BCM 2010 first). Installed BCM 2013 database manage on 2011 SBS and migrated the 2010 database.
now when outlook 2013 open. BCM connects to database but BCM states in compatibility error about BCM 2010. when you open a contact, and choose a different phone category (home to business 1) a different option show up in the list like "moble".
I have tried installing the compatibility patch on the workstation, but the install states not for this product. search the internet with no solution or mention of my situation