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Mail Box creation- Best Practice

Posted on 2014-02-17
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Last Modified: 2014-03-27
Hi All,

In my present company, I see engineers are logging to Exchange server with Admin Access and then they create mail box. I know this is not a standard practice. I want to change this practice to a more authentic way or the way it is supposed to be.

Here is my plan: I want to install Exchange System Management Tool on a different server and then publish that Control Panel via Citrix.

Some of the designated Engg. would have Mail Box creation authority (without being Administrator)  who will log in to that different server where the Exchange System Management Tool is installed and from there they would create mail boxes.

I asked my Exchange admin for this. He says that is not possible (installing Exchange System Management Tool on a different Server).

Our Environment is Exchange 2003 on Windows 2003 Server.

Please suggest.
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Question by:bubaibhatta
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Expert Comment

by:Arjun Vyavahare
ID: 39866621
Hi,

Please refer below article which will help you to publish Exchange System Mgmt. and publishing over WAN or LAN:

http://www.msexchange.org/articles-tutorials/exchange-server-2003/management-administration/Remotely-Administering-Exchange-2003.html

I hope this will help you.

Regards,
Arjun
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Author Comment

by:bubaibhatta
ID: 39866635
Hi Arjun,

Thanks for the reply. I understand that the article is all about "Installing Exchange Management Console on a Workstation". So this would mean that if I install this on a different server, i still can do the remote administration, am I right?

Secondly, can you tell me the best practices or Industry standard of Exchange administration, specially like mailbox creation etc.
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Accepted Solution

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Arjun Vyavahare earned 1500 total points
ID: 39866646
Hi,

There is email creation form which every industry follows, so when new employee joins the organization then HR or Team Lead fill up the email form and share this form to IT dept. and then IT Dept. start the email creation process.

And also there are various policies available in the industries:
1] Email Creation
2] Company Email Policy
3] Email Retention Policy etc.

Refer following article for more info:

http://www.sans.org/security-resources/policies/email.php

I hope this will help you.

Regards,
Arjun
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LVL 5

Expert Comment

by:Arjun Vyavahare
ID: 39872427
Hi,

Do you require any further assistance?

Rgds,
Arjun
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