Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cant get Outlook 2013 to connect to Exchange 2010 over internet

Posted on 2014-02-18
4
Medium Priority
?
504 Views
Last Modified: 2014-05-08
I am trying to get Outlook 2013 to connect to Exchange 2010 on a Windows 8 tablet over the internet. Tried with the two connection methods (Exchange server and Active Sync). Do not expect latter to work with Outlook 2013 but do expect former to work.

Goal is to connect to Outlook 2013 to allow remote access over the Internet without using OWA.

Outlook itself now launched and stays on loading profile start screen before giving the message, "Outlook cannot long on" and a subsequent message that "your profile is not configured" The Mail (Microsoft Outlook 2013)  control panel does not work. Will not launch and does not give any error, meaning that the profile can't be reset or edited.

When first setting it up, various failure messages are given, ranging from server available to can't find server.

Server has valid certificate and the mail client inside Windows 8 can be configured without any problems on same tablet. Have also tried ticking connect over HTTP box in the Outlook settings, but to no avail.

Could this be a firewall configuration problem? And if so can anyone advise on the protocol and ports needed to be opened on the firewall.

Any help appreciated.
WP
0
Comment
Question by:webprouk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 7

Accepted Solution

by:
jimmithakkar earned 1500 total points
ID: 39867029
0
 
LVL 1

Author Comment

by:webprouk
ID: 39867072
Thanks for this suggestion.

I think the Outlook anywhere settings are configured in Exchange 2010. Could there be anything further to do (firewall). Or some subtleties in the set up of Outlook Anywhere?
0
 
LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 39867893
Please test outlook anywhere setting using https://testexchangeconnectivity.com ? does it give errors ? if so, then you need to reconfigure outlook anywhere the correct way to have outlook work over the internet without issues.
0
 
LVL 1

Author Comment

by:webprouk
ID: 39869591
Thanks will investigate this.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question