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Posted on 2014-02-18
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Last Modified: 2014-02-20
I am having an issue with the network controller. I am on the Internet now but in Device Manager, it shows the network controller is not there. I have reinstalled, removed, reinstalled the OS and cannot get that to go away.

More info: 64 bit, Windows 7 pro
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Question by:kwhittemore
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LVL 92

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by:nobus
ID: 39869612
can yiou post a picture of the device manager -to show there are no errors,
also post the PC model
are you on internet with wifi ?
you can always test with another lan card
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Author Comment

by:kwhittemore
ID: 39870139
the device manager is showing that there is not a network controller. I posted the question from the device so it can access the Internet.
Model DC3217IYE
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Expert Comment

by:nobus
ID: 39870478
>>  the device manager is showing that there is not a network controller.  << there should be one showing, that's why i asked for a pic of DM
you did not answer :  are you on internet with wifi ?
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Author Comment

by:kwhittemore
ID: 39870650
no, I am on the Internet via ethernet.
DM.jpg
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Expert Comment

by:nobus
ID: 39870904
there is one installed under network adapters -expand it; probably it's the wifi wit an error
thats why i asked a picture - but why did you post it laying on it's side?
for getting on my humor?? :-))
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Author Comment

by:kwhittemore
ID: 39871026
absolutely
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Author Comment

by:kwhittemore
ID: 39871163
here is the full Device Manager - right side up!
DM1.jpg
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Expert Comment

by:nobus
ID: 39872612
as i said - there you have the network controller!
if you want to install the one in error too, you can install the drivers for it, startuing with chipset, graphics and so on
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Author Comment

by:kwhittemore
ID: 39873866
it was a wireless network controller that I needed. sorry this dragged on but I finally solved it.
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Author Comment

by:kwhittemore
ID: 39874164
I've requested that this question be closed as follows:

Accepted answer: 0 points for kwhittemore's comment #a39873866

for the following reason:

it took me a while to discover that it was wireless network controller.
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nobus earned 500 total points
ID: 39874165
sorry, but i gave you the solution clearly :
there is one installed under network adapters -expand it; probably it's the wifi wit an error

i even told you how to install it best :  
as i said - there you have the network controller!
if you want to install the one in error too, you can install the drivers for it, startuing with chipset, graphics and so on
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LVL 92

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by:nobus
ID: 39876065
and even now not an A grade?? while i gave you the complete answer??
that's not how it's been done on EE you know -  you can read the help files for more info on grading
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