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Backup exec 2010 e000e020 error

Posted on 2014-02-19
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Last Modified: 2014-02-27
Hi there

I have problem with Backup Exec 2010 r3

Today I checked the backup jobs and recieved this error :

"e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window, or the job may have been submitted to run when the window was closed."

My time window :
no earlier  7:30 pm
no later     7:30 am

Can anyone help me in this case please ?

Thanks
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Question by:IT_Group1
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9 Comments
 
LVL 19

Assisted Solution

by:Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz earned 1000 total points
ID: 39869780
This error is caused because your media is not available during backup scheduled window. Ensure your media (tape, external drive or whatever) are available before job starts.
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Author Comment

by:IT_Group1
ID: 39869864
the problem is that the media ejects automatically and as a result I get this error message.
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LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 39869887
Have you try erase media before using? maybe is write-protected?
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Author Comment

by:IT_Group1
ID: 39869936
It's happened 3 days ago.  Before It, backup worked perfectly.
But I can not understand why it started automatically eject the tape.

Tape is Overwriteble and appendable and recognized by ultrium drive.

I can not understand why this is occurs.

If I insert the tape and schedule window time suitable it start's backup data automatically as scheduled. But if not I start its manually.
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LVL 19

Accepted Solution

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Miguel Angel Perez Muñoz earned 1000 total points
ID: 39869958
Have you even try restarting backup services/server and media devices?
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Author Comment

by:IT_Group1
ID: 39869987
yes....yesterday.
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LVL 19

Assisted Solution

by:Miguel Angel Perez Muñoz
Miguel Angel Perez Muñoz earned 1000 total points
ID: 39870001
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Author Comment

by:IT_Group1
ID: 39870007
Thanks I'll try it.
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Author Comment

by:IT_Group1
ID: 39872511
Hi Drashiel it doesn't work today I recived same error and media was ejected .
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