We have one user on our sbs2008 network who is having problems opening excel spreadsheets on his shared network drive.
The problem mainly seems to arise when he has left his workstation untouched for half an hour or so, and when he navigates to his shared folder, and double clicks the required spreadsheet, we ge excel opening up, but its just a blank blue page. We then have to close excel and click once on the file in question, and we then get the green progress bar in the address bar accross the top of the page, which looks like it is syncing with the network drive. This can take upto 10 mins to complete.
It would seem that once he has been through this process it then works OK, but we cannot find anything which seems to realt to this issue.
I have checked the network card settings, and even created a new user profile on his windows V7 pro workstation, but it has not helped. We have AVG installed on all our workstations, but no one else seems to get this problem.
This is a frustrating issue, as it just seems to come and go without logic.
Can anyone assist in how to trap and resolve this issue?