File Server Resource Manager error 0x80070005 ACCESS DENIED

I have a problem. I have installed a File Server Resource Manager to block MP3 in my fileserver.

When I go to create a template or un file screen appears this error.

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and in the Event viewer appears 2 errors.

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I cant access to the folder SYSTEM VOLUMEN INFORMATION and I think that this is the problem...but a dont know how solve it.

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Regards.
Thank you.
Sistemas-BrAsked:
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MaheshArchitectCommented:
I have tested in lab, you have nothing great in that folder since shadow copies are already disabled.
you can simply take ownership of system volume information folder and then you can grant administrators full control permission on that folder
Then check what files are there

Then try to create MP3 block rule
Still getting any error, simply delete that folder and create new rule

Upon next reboot the folder will get created by Operating system again

Mahesh
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Sistemas-BrAuthor Commented:
Apparently the following can be the reasons for this error:

You have installed the FSRM role; created quotas; un-installed the FSRM role and re-installed it.
You have installed the FSRM as a Windows Feature instead of a Role.


I make tests with PSTOOLS to access this folder (system volumen information) but quota.xml and quota.md does not exist...

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MaheshArchitectCommented:
System volume information is system folder, super hidden by default.

Just check if you have Volume shadow copy is enabled for drives in drive properties in disk management
If its not pointing to system volume information folder, then you can just take ownership of system volume information folder through advanced security permissions and then just delete that folder

Now you can try creating new MP3 block rule \ template, it will work

Mahesh
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Sistemas-BrAuthor Commented:
Mahesh....delete system volume information folder??

I have this shadow copy config:

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MaheshArchitectCommented:
You have shadow copy disabled

any thing you find on previous versions tab please ?

Can you check what is shown under settings tab for each volume please ?

can you please post screen shots please here ?
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Sistemas-BrAuthor Commented:
okk, thanks
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