Exchange 2010 Email bounce backs
Posted on 2014-02-19
We have had to disable and create a new mailbox for one of our users. Exchange 2010 running on a Windows 2008R2 server.
Clients are using a combination of Outlook 2003, Outlook 2007, and Outlook 2010.
When users try to send emails to this user, whether by selecting from GAL or by using the auto-fill feature, they receive a bounce back:
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Switching the Outlook client to run in non-cached mode appears to take care of the problem, but we have about 350 clients, making the manual change unfeasible.
Is there anything I can do from the server side to push the correct Address Book back to the client workstations?
Thanks in advance.