Solved

memory

Posted on 2014-02-19
9
217 Views
Last Modified: 2014-02-20
I have an HP laptop.  Win 7 Pro.  64 bit.  Computer shows 4GB of Ram.  I was going to upgrade the RAM and when I took it out it shows 2GB on the stick.  WHy?
0
Comment
Question by:mkramer777
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 19

Expert Comment

by:helpfinder
ID: 39871856
probably you have two 2GB RAM modules inside your laptop - so it is 4 GB together
0
 
LVL 48

Accepted Solution

by:
dbrunton earned 500 total points
ID: 39871857
There may be another 2 Gb stick elsewhere.  Memory doesn't have to be in the same place in laptops.  Some come with default memory in one hard to access location and have another slot in an easy to access slot elsewhere.  I struck an HP or Compaq (can't remember which one like that) that had memory under keyboard and another slot for memory at the back.

And which laptop is this, so we can look at the manual for it?
0
 
LVL 12

Expert Comment

by:Infamus
ID: 39871889
It also might be a built in memory (2Gb) which is not removable.
0
Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

 
LVL 70

Expert Comment

by:garycase
ID: 39871949
Clearly your laptop has a pair of 2GB modules, as noted above.

The real question is whether the 2nd module is soldered to the motherboard, or is in another slot located somewhere else (often under the keyboard.   That will determine whether it can also be replaced.

As noted above, post the model # of the laptop, and we can look up the specifications for you.    As long as it can support modules > 2GB, you can at least upgrade the easily removable module.    If the other module is also removable, you can upgrade even more.

By the way, confirm that you're running a 64-bit OS (Right-click on Computer, select Properties, and it will show you).    If not, 4GB is all you can use anyway.
0
 
LVL 12

Expert Comment

by:Infamus
ID: 39871955
He already mentioned that he has 64bit so he's good.
0
 
LVL 70

Expert Comment

by:garycase
ID: 39872438
Yes, I see that ... I missed that :-)
0
 

Author Comment

by:mkramer777
ID: 39873463
Laptop is a HP Elitebook 2540P
0
 
LVL 12

Expert Comment

by:Infamus
ID: 39873528
You have another slot below the keyboard.
0
 
LVL 48

Expert Comment

by:dbrunton
ID: 39874069
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question