Solved

VOIP Providers - cheap, but good ?

Posted on 2014-02-19
3
429 Views
Last Modified: 2014-05-07
What VOIP providers do you recommend ?
  ** http://www.vitelity.com/services_voip, etc ?
0
Comment
Question by:finance_teacher
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 25

Assisted Solution

by:kode99
kode99 earned 500 total points
ID: 39875988
I use voip.ms and have had no quality issues at all.  They have a really good user interface to manage your account.  You can add/remove features numbers etc.  and number activation is near instant as well as payment processing.

You have to look at the pricing and find something that works for your usage patterns as well as how far away the servers are and will the service work with your phones or PBX or not.

The closer a service's servers are the less extra latency your calls will have.  It will make a difference in call quality and is a good reason to also consider local regional voip operators.

I also prefer to own the equipment on site so that if is easier to change providers or use more than one.  Usually the low price or wholesale type providers interface with anything that can handle standard SIP,  but you do want check that your equipment is supported.  Even better if they provide configuration information to help novice users.

Vitelity is also one I have heard good things about though I don't use them myself.  I often use them as an example as the information is laid out pretty straight forward.  Voipms is laid out fairly well also,  its not pretty but all the pricing info is there to see.
0
 
LVL 25

Accepted Solution

by:
kode99 earned 500 total points
ID: 39886622
I'll put the links to the two I was referencing back in.

http://www.vitelity.com/services_voip/

https://voip.ms/

Something else that is universal,  is that you need sufficient bandwith allocated to the voip service.  The best way to do this is to simply give all traffic coming from or going to your voip providers servers top priority and/or reserved bandwidth.

This one point is likely one of the top problems with using voip service.  As an example I had a client with a 100 Mbit dedicated (not shared) connection that had very low utilization (only a few users with access to it at the time).  They setup a hosted voip service and even though the huge connection was mostly unused,  they still had call quality issues until the router was configured to reserve only 2 Mbit for voip.
0
 
LVL 4

Expert Comment

by:Ruel Tmeizeh
ID: 40047968
Hi! I use and recommend http://didlogic.com http://vitelity.com http://flowroute.com and  http://callcentric.com

They all have their pros and cons, depending on your calling patterns and how you like your billing, but each of them from my experience have been great providers. Didlogic has the best per-minute pricing. Vitelity offers the best unlimited incoming DID pricing. Flowroute offers great trunking deals.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
Not everyone has adapted to a rapid advancement in technology; there are people who are reluctant or afraid to delve into this brave new world of IT. If you have a friend or a family member who suffers from the so-called technophobia, here is how yo…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question