Solved

Best Billing Application for Nortel CS60

Posted on 2014-02-19
1
255 Views
Last Modified: 2014-03-11
I have a digital Nortel CS60 switch.  I have been using TM3 (CS1000) for billing purposes.  Does anyone have any opinions as to what would be the best replacement for this dated software?  Would a current version simply be the best move, or is there something else out there that is better?  My TM3 build is going to need a reinstall anyway, so now would be a good time for me to change.
0
Comment
Question by:marrj
1 Comment
 
LVL 17

Accepted Solution

by:
JRSCGI earned 500 total points
Comment Utility
It depends a bit on your long-term plans - will you be replacing the Nortel anytime soon?  Will you upgrade to Avaya Aura when you do or go to the open marketplace?
If you want a platform that works with both Avaya "blue" and "red", we have two clients using the Resource Software International (RSI) package.  A bit costly but very good and they work with both platforms very well.
Your other option is to pick a product that performs call accounting on a wide variety of platforms, such as Calltrack or Calero (was Veramark).
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now