Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Access Exchange Account on Outlook while off line on a laptop.

Posted on 2014-02-20
6
Medium Priority
?
254 Views
Last Modified: 2014-02-26
Experts,

We have couple of users would like to access their email while they are off-line, outside the network using their laptop. Cache mode is not acceptable.
0
Comment
Question by:tomfontanilla
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 39873335
Cache mode is not acceptable

If the users are off line, then using the cached OST file is the only way.

I took off line literally.

If they are on the Internet, then set up Outlook Web Access and they can deal with email that way.
0
 

Author Comment

by:tomfontanilla
ID: 39873665
What are the consideration  using cached OST file? I mean, should I be aware of anything if my user use the office PC (Outlook) when they are not on their laptop? I know some cases, if you cache mode, there are consequences when it does not sync up, especially with large mailboxes. Please advise.
0
 
LVL 98

Accepted Solution

by:
John Hurst earned 1500 total points
ID: 39873715
The only real consequence of a cached OST file is that it should sync up. So when a user is in the office and in Outlook, they should close Outlook and allow the sync to happen. This may take a few minutes, but it is necessary to allow proper use off line. It is an inconvenience so I have two ways to work for clients:

1. If you have a good connection to the server, then use Outlook on Exchange. That will work well and avoids issues with OST files. Some clients would rather hook up than remembering to sync when they are rushing out to an appointment.

2. If you must work off line (sitting at a table with a client and need to use an Outlook mail), then be sure to close Outlook and wait for the sync to occur before disconnecting their laptop.

There is no magic or holy grail here. People must pay attention to what they are doing.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 98

Expert Comment

by:John Hurst
ID: 39888807
@tomfontanilla - Thank you and I was happy to help. I hope your users will adapt well.
0
 

Author Comment

by:tomfontanilla
ID: 39888819
Thank you for your help Expert :-)
0
 

Author Comment

by:tomfontanilla
ID: 39888822
I posted another question, maybe you can take a look?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question