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Can't get out of Windows 8 Automatic Repair loop

When I start up the computer (Acer Aspire 57347-4854) Windows 8 began to execute the Automatic Repair procedure.  After waiting for the recovery process to resolve the problem, which it does not. I restart the computer and return to the Automatic repair process again.

I do I repair the computer?
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Elton Brown
Asked:
Elton Brown
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1 Solution
 
jairajnaiduCommented:
please reinstall the OS
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Elton BrownAuthor Commented:
Thank you jairajnaidu for replying!

Can I reinstall the OS without losing data? Is there a way to do an OS in place install??
If I go into safe mode will any of those options help in any way?
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comfortjeaniusCommented:
If you  have the CD you can perform this action.....

Did you try to Repair your Computer -------> Go to Troubleshoot  ---------> Advance Options ---------> Command Prompt

First Type:
bcdedit

Open in new window

Locate the ResumeObject characters and copy and paste into the following command..

Type:
bcdedit /set <resumeObject identifier> recoveryenabled No

Open in new window


Here is video instructions just in case "How to disable Windows 8 Automatic Repair"
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jairajnaiduCommented:
in wndows 7 if you reinstall OS without formatting disk it will create seprtate folder for old data and install the OS
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Elton BrownAuthor Commented:
I am having a problem getting into safe mode. I am using the shift key and F8. Am I missing something??

Would there be a different set of keys used on a Acer Aspire 57347-4854 computer??

By the way I do have the OS key to reinstall Windows 8. BUT I need a copy of Windows 8 to perform a reinstall. Is there any way I can download a copy of Windows 8?
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comfortjeaniusCommented:
According to this article "5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1"
If you have modern PC with a UEFI BIOS and a fast SSD drive, there's no way you can interrupt the boot procedure with your key presses. On older PCs, with a classic BIOS and no SSD drive, pressing these keys might still work though.
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nobusCommented:
it looks like you have disk problems; so my suggestion is to run a diagnostic on it.
Personally, i run it from a bootable Diag cd : UBCD
Hardware diagnostic CD    UBCD

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD and make the cd   <<==on a WORKING PC, and boot the problem PC from it
Here 2 links, one to the general site, and a direct link to the download

since the downloaded file is an ISO file, eg ubcd527.iso - so you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
 
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section -  long or advanced diag !  (runs at least for30 minutes)

http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
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Elton BrownAuthor Commented:
Thank nobus!

I will give this a go.
I will let you know the results shortly.
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nobusCommented:
ok, waiting for results
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Elton BrownAuthor Commented:
@nobus After running diags I got the following message:

EDD: Error 0000 Reading sector 490
Invalid or corrupt kernel image
boot:
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nobusCommented:
>>  EDD: Error 0000 Reading sector 490  <<  there is your problem.

what diag did you run?  it does NOT look like a diagnostic software, as i suggested
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Elton BrownAuthor Commented:
@nobus
I ran UBCD. First I had to find out what type of hard drive was in the laptop. It is a Western Digital with the model number WDxxxxxx.....
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Elton BrownAuthor Commented:
@nobus
Sorry I just noticed when the computer is booting up it gives me the following error code:
0xc000021a
I looked it up and it could mean the following:
"This above issue is always caused by failed Winlogon.exe or Csrss.exe, which stops the Windows and raises the error 0xc000021a."

Most solutions I see requires that I can at least get to the CMD prompt, which I can't'
http://support.microsoft.com/kb/156669
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nobusCommented:
>>  I ran UBCD  << ok ; so i suppose you ran the WD diag, right? if it says the sector is bad, i believe it - that's the origin of the boot error imo.
you can try to run the extended diag, and see if it helps; otherwise, try HDDRegenerator, it fixed many drives for me : http://www.dposoft.net/hdd.html      

or just buy another  drive, and reinstall - but check if you still have warranty - then return it
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Elton BrownAuthor Commented:
Still working on this.....
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Elton BrownAuthor Commented:
I have down loaded HDD Regenerator I will pay and use it tomorrow.
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nobusCommented:
ok - waiting
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Elton BrownAuthor Commented:
@ nobus
Please forgive the delay. I have ran the HDD Regenerator. It has discovered several bad blocks and a couple of delays. Under the HDD Regenerator software there are three options. The second option is clear.
In order to fix the bad blocks which option should I select option 1 or option 3?

I don't know if I should scan and repair or regenerate the entire HDD?
If I select option 3 (regenerate the entire HDD) what will that do?

Thanks!
HDD-regenator-V1.jpg
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nobusCommented:
i always use 1 - for the whole drive
you woold choose 3 if you want PERSE all sectors from a range scanned)
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Elton BrownAuthor Commented:
@nobus

Thanks for the quick reply!
I selected option 1 and then option 1 starting at sector 0.
I will let you know the results.
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nobusCommented:
ok; you can post the result screen if you like
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Elton BrownAuthor Commented:
@nobus

When I started the HDD software it could not regenerate the HDD in AHCI mode. The HDD Regenerator asked me to switch from AHCI mode to IDE via the BIOS, which I've done. Should I be concerned? From what I have read one can use HDD Regenerator in the AHCI mode, however the regeneration speed may be slower than in the compatible IDE mode.
 
I had no idea that it is going to take FOREVER to complete...... I am OK with that...
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nobusCommented:
you should not be concerned - i've had that also several times; it simply enables the "compatibility" mode for ide drives.
if you want, you can reset it later, after the scan
how long does it predicts the run time?
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Elton BrownAuthor Commented:
@nobus

Attached is a copy of the results from the HDD regeneration.....
Should I reboot the computer and see what happens?
HDD-regenator-results.jpg
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nobusCommented:
since you have nearly 12000 sectors recovered  -run it again
the delays can be - or not a problem; difficult to say without more info
i would then run the disk diag too - from ubcd
**you can reboot the pc to check the result if you like
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Elton BrownAuthor Commented:
@nobus

I have ran the HDD Regenerator two more times. Please check the attached files. You will see that there are no more bad sectors. I noticed that the delays were reduced as well. I am going to run the HDD Regenerator one more time to see if I can get those delays lower. Then I will run the defrag from UBCD.

Sounds good??
HDD-65.jpg
HDD-0.jpg
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nobusCommented:
it looks good - but why do you want to run a defrag??
i run a DIAG from the disk drive's manufacturer - to ensure the drive is responding ok

did you try to boot yet?
you may need to run a chkdsk now that all data can be read again
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Elton BrownAuthor Commented:
@nobus

Ops! I thought you suggested I run a defrag. I could not find a defrag utility on the UBCD..
You wanted me to run the diag  for my HDD.

OK so I made an attempt to restart the computer. It is a no go. I am still in the loop. The error message that I am receiving is 0xc000021a. When I look it up I found the following:
http://www.regmender.com/how-to-fix-windows-8-error-0xc000021a.html

I would give this a try but I can't get to the CMD prompt.....
Am I moving in the right direction?
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Elton BrownAuthor Commented:
@nobus

I've ran into some software named Easy Recovery Essentials. Have you ever used it?
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Elton BrownAuthor Commented:
I used the Easy Recovery Essentials software.
https://neosmart.net/wiki/easyre/

It is a very easy tool to use. I just wish that it was able to fix my computer. Three good things about the software.
1. I was able to see my data. It's all there.
2. I can get my data off of the computer
3. You can use system restore to see if that can get one out of a jam.

By the way Easy Recovery Essentials told me that I had two bad blocks on the HDD I am using the HDD Regenerator to discover and repair them. I am 50% through the Hdd Regenerating process. It has only discover one delays.....



I am thinking about removing the HDD from the computer and connecting it  to a WIN7 computer and run CHKDSK /f/r to see if can assist....
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Elton BrownAuthor Commented:
So I have completed another pass of the HDD Regenerator. (See attached) According to the HDD Regenerator there are no bad blocks and the number of delays have be reduce to one.

I don't know which software I should believe...
1-delays.jpg
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nobusCommented:
apparently you dont read well what i posted :
did you try to boot yet?
you may need to run a chkdsk now that all data can be read again

the bad blocks are not HDD bad blocks, but sftware ones imo...
so run chkdsk first

and no - i don't use easy recover Essentials  - i'm allergic to all "easy" tools - they're just named that way to attract people without  too much knowledge; and as you see - they don't live up to their name
so uninstall it... that's my suggestion.
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Elton BrownAuthor Commented:
@nobus
Nothing I've tried worked. I did run chkdsk. That didn't work. I wan to thank you for all of your help. I did learn a lot. I am sure that someone else will learn a lot from this session.

Now that I have the data I will wipe the partition clean and reinstall the OS.
Cheers!
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nobusCommented:
tx for feedback
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