Hi, I got a user who uses Windows 8.1 on an SBS 2003 network.
Yesterday, she tried to print a couple of pages from a 320-page pdf file to her local printer. It went to print ALL the pages and she tried to cancel the job but got the Access Denied message.
Turning off the printer and PC fails to clear the job and obviously access to the print spooler were not allowed.
I checked her account settings on the printer and her domain account is not showing, but Everyone is set to print only. I tried logging her on as a network administrator but as this account didn't show, that didn't work.
I tried to get her logged on as the local admin, lucrezia-pc\lucrezia, but it wouldn't accept the password. The local admin on the pc seems to be firstname.lastname@example.org and that has all the printer permissions granted.
Should I enter the local admin as lucrezia-pc\lucrezia@outlook,com? I thought the use of the suffix was only for the Apps store.