[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

User cannot view file Excel 2010 file in shared folder / OS Windows 7 Professional

Posted on 2014-02-20
4
Medium Priority
?
420 Views
Last Modified: 2014-02-24
User cannot view file Excel 2010 file in shared folder.  If user clicks to open, the file opens but there is nothing in it.  If another user opens it, it opens fine.  

Have deleted user's temp files.  USer is not getting an access denied error.  User has restarted pc with no better results.  

Does anyone have any other ideas as far as what else could be checked?

thanks,
0
Comment
Question by:losgadas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 21

Accepted Solution

by:
Ivano Viola earned 2000 total points
ID: 39874154
As a test....
Make a copy of the file and give it a new name. Can the user open the renamed file? Better still, do a "File - Save As" and rename it that way.

IV
0
 
LVL 1

Author Comment

by:losgadas
ID: 39874193
If I rename the file and then user can see it, what would that tell us?  it is a shared file that other users access.  So, I would have to either replace her pc or take steps to view the file.  It seems to be stuck on a cell.
0
 
LVL 1

Author Comment

by:losgadas
ID: 39874285
there appears to me to be something cached from excel in her user profile.  If i open the file, it opens fine.
0
 
LVL 1

Author Closing Comment

by:losgadas
ID: 39882994
thanks
0

Featured Post

Survive A High-Traffic Event with Percona

Your application or website rely on your database to deliver information about products and services to your customers. You can’t afford to have your database lose performance, lose availability or become unresponsive – even for just a few minutes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Meetings to discuss business process can waste time, and often do .  The meeting's dialog can get confusing when participants have different professional perspectives and backgrounds.  A jointly-developed process picture helps wade through the confu…
PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question