asked on

2012 server windows update issue

Hello experts,
I'm facing issue with windows updates.
Its a vm on hyperV cluster. Every time when I click on windows update it stats searching for updates and stuck on same state. Tried to restart the update service and found its also hung.

Server is having 8gb memory 4cpu.

Any idea on this issue?

convergint

Can you look in the event logs and post what error comes up when the updates fail? These are the things you can try as well:

Suggestion 1: Temporarily disable firewall and antivirus program to test the issue.

Suggestion 2: Disable Windows Update service, rename the folder %windir%\SoftwareDistribution and restart the Windows Update service.

Suggestion 3: Reset Windows Update components to check the result. For the detailed steps, please refer to the following Microsoft KB article:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Pradeep Dubey

ASKER

This is a New VM just created using ISO. and ISO downloaded from MS site.

Firewall is in disabled state.

reset the windows directory (software distribution folder recreated)

Still no luck.

Pradeep Dubey

ASKER

getting error Code 8024402F every time...

convergint

Try the MS FixIt Tool: http://windows.microsoft.com/is-is/windows/windows-update-error-80244016-8024402f-c80003fa#1TC=windows-7

Do you have any proxy running?

If you had the .net 4 or update (KB982670) installed, try uninstalling it rebooting and rerunning the updates.

Pradeep Dubey

ASKER

Sorry, these info is not helpful.

Anyone please help me on this.

convergint

Someone else here had a similar issue that ended up being that they needed to disable the NIC offloading. https://www.experts-exchange.com/questions/26941221/Hyper-V-Guest-OS-unable-to-connect-to-Microsoft.html

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Pradeep Dubey

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Pradeep Dubey

ASKER

format the c; and install OS again. then update started.

Andreas Svegard

I had the same error .

I tried everything from the proposed sollutions but no luck.

At the end i noticed that the server har problems with resolving some webpages. I simply add the ISP DNS server on the NIC and testet the windows updater. It started to work without problems :D.