COMPLETELY remove and reinstall IE9
Posted on 2014-02-20
I would like to COMPLETELY remove and reinstall IE9
Why? I suspect strongly that it broken.
We use Internet Explorer 9 to get to our main ERP system JD Edwards 9.10
(IE 10 is also used, and works as well)
IE9 gets to the JD Edwards website, and for the most part, displays what it should.
What does NOT work are some of the buttons within the site.
If you click on one it should expand to disply more options, but it does not.
So right there, the user is stopped in his tracks
Regular browsing on the Internet works ok.
It's only this one laptop.
Brand new DELL Lattitude, Win 7 Pro.
There are 25 other similar laptops that are configured alike, and work without issue.
We matched all the settings to another working laptop, no difference.
Reset IE to Default settings, no difference
Uninstalled the update and reinstalled, no difference
I'm out of ideas short of reinstalling the OS and programs from the restore DVD.
Anxiously awaiting some advice.