XP Computer Reboots Every Couple Minutes

Posted on 2014-02-20
Last Modified: 2014-03-11
Started just yesterday. I have scanned with adwcleaner and rebooted. Also removed a rootkit using a Kaspersky tool. There is no hardware conflict in device manager and I just restored the computer to January 4. It's an Asus computer and there's no hardware update or hardware check utility software on it.
Question by:bobox00
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 39874847
If you boot into safe mode does it do the same?

Accepted Solution

mebaby333 earned 72 total points
ID: 39874865
I would boot into safe mode with networking,
download and run Rogue killer and Malwarebytes from here:

Rogue Killer:


Uninstall any suspicious software and scan until clean...
LVL 19

Assisted Solution

helpfinder earned 72 total points
ID: 39874870
do you see any pattern it reboots when you do something particular?
random restarts could be faulty memory module - it´s quite easy to check - download MemTest and make a bootable CD or USB. Run it for a couple minutes (to run at least 2 complete testing processes) and see for the result
Another problem could be PSU or overheating - check for some spare PSU if you can and test. Also chekc temperatures by som free tool
Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

LVL 35

Assisted Solution

by:Dan Craciun
Dan Craciun earned 72 total points
ID: 39874872
Eliminate first the physical possibilities. Get UBCD and:
- check your RAM
- check your hard drive(s)
- check that the cooling is working (either in BIOS or with CpuStress)

Afterwards, if all is well and the restarts still happen, do a repair install of XP.

LVL 21

Assisted Solution

CompProbSolv earned 71 total points
ID: 39875205
The other suggestions are reasonable, but I would step back a bit first.  You need to know if this is an issue with software (Safe Mode, AV scans, repair install, etc. all try to address that) or hardware (memory, HD, PSU, overheating try to address that).

Running Memtest from a CD is an excellent approach here.  You will be testing the memory along with other hardware.  CpuStress or the BIOS would be a good alternative, too.  It won't test the hard drive(s), though.  If you are seeing reboots every 4 minutes (is that time consistent?) and you run Memtest for an hour or more without reboots, you can presume that the memory and PSU are good and that overheating is not the issue.  That pretty much leaves hard drive and software issues as the likely culprits.

"Also removed a rootkit.."  is a real concern.  It is good that it was removed but you may be seeing lingering issues from it.  I would run sfc /scannow to rule out some of them.
LVL 92

Assisted Solution

nobus earned 71 total points
ID: 39876094
i would open the box, and clean out all dust; verify that all fans are running properly (cpu, case, PS)
you can also verify the temperatures by installing speedfan :

Assisted Solution

vijaydawda earned 71 total points
ID: 39876142
Check that the cooling is working. Change heat sink compound.

Expert Comment

ID: 39877078
I would just scan it... root kits can do crazy things and the cleanup of them can cause many issues.... including driver issues which Rogue killer will take care of... If you did not have physical problems before then I doubt it has anything to do with hardware... just to reiterate my initial post... otherwise you may waste time fighting a fire that does not exist..
LVL 10

Assisted Solution

by:Scott Thomson
Scott Thomson earned 71 total points
ID: 39887963
Ok here is my list of checks to eliminate each issue step by step.

1. download a memtest and burn it to a cd or usb to test the ram (although i would doubt that is the issue)
2.Boot into safe mode and see if the same issue occurs
3. run msconfig and go into startup and make sure you disable everything you don't know
4. go into scheduled tasks and delete anything you don't know

these are your 4 most likely issues
LVL 92

Expert Comment

ID: 39888107
bobox, how is it going?  any progress?

Author Comment

ID: 39918264
Scanned it in safe mode, rootkit scan, blew out dust, reboots even before loading windows and also in safe mode. Suggested they replace computer as it's more than 5 years old. Thanks all.
LVL 92

Expert Comment

ID: 39919818
tx for feedback !

Featured Post

10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
Employees depend heavily on their PCs, and new threats like ransomware make it even more critical to protect their important data.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question