Link to home
Start Free TrialLog in
Avatar of joshsarmymom
joshsarmymom

asked on

Delegate reminders

Are delegates of calendars, with full access permissions supposed to be able to get reminders that the Owners of the calendar gets?
I have a user who has full access permission to her boss' calendar. He receives the reminders pop-ups but she does not. She gets them for her own calendar but not for his.

Is this by design or is there a rule or setting that needs to be set on either his or her mailbox?
Avatar of Simon Butler (Sembee)
Simon Butler (Sembee)
Flag of United Kingdom of Great Britain and Northern Ireland image

Only the owner gets the reminders. Not the delegate.
However if you add the mailbox as an additional ACCOUNT (So go through the new account wizard) you should get the reminders.

Simon.
Hi joshsarmymom,

You have not mentioned the version for Outlook in your query. Still considering that if the users have Outlook 2010 as their email client, you can go to the File tab > 'Account Settings' drop down menu > 'Delegate Access'.  In that menu you can customize who gets meeting notifications. It says "Deliver meeting requests addressed to me and responses to meeting requests where I am the organizer to:' and you can choose one of the three options:

1 - My delegates only, but send a copy of meeting requests and responses to me

2 - My delegate only

3 - My delegates and me

Also, if you click on the 'Permissions...' button you can also check 'Delegate receives copies of meeting-related messages sent to me' for any delegate listed.

Please check & let me if you are experiencing any difficulties with the above steps.


Regards,
Atul
Avatar of joshsarmymom
joshsarmymom

ASKER

Version is Outlook 2010.
Delegate acces setup as "my delegates and me".
I believe she has his mailbox added to hers but don't remember.  Ill confirm and uf not, will add and see if she begins receiving the reminders.
Will update tomorrow.
Thank y'all
Confirmed user has her boss' entire mailbox added to hers.
He has "delegate receives copies of meeting-related messages sent to me" set up for her.
She still is not receiving the reminders.
ASKER CERTIFIED SOLUTION
Avatar of Simon Butler (Sembee)
Simon Butler (Sembee)
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
This worked. Thank you.