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Exchange Email Address Policy

Hi,

I have an SBS 2011 server running Exchange 2010, I have added a new email address policy to allow for firstname@domain.com as well as the default SBS policy of firstname.lastname@domain.com but it seems that the other policy firstname.lastname@domain.local is missing and when I try to re-apply it still fails to appear when checking the users email addresses.

Any ideas how I can forcefully re-add this so I have the following:

firstname.lastname@domain.com
firstname@domain.com
firstname.lastname@domain.local

Thanks
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Tahir2008
Asked:
Tahir2008
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1 Solution
 
strivoliCommented:
Take a user: does it have the option "Update E-Mail Addresses Based on Recipient Policy" set?
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Tahir2008Author Commented:
Yes automatically update on recipient policy is checked.
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strivoliCommented:
This should help. The part "When are Exchange 2010 Email Address Policies Applied?" could help even more.
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Tahir2008Author Commented:
Ok, I have read that, but now I am finding none of the policies except the number 1 policy is being applied even when told to distribute the changes for the new policy immediately, when I create a new user as well it does not work and only adds the first policy email address and not the other two.
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Tahir2008Author Commented:
Right, so I have the following:

Exchange Email Address Policies:
Windows SBS Email Address Policy:  %m@domain.com (Priority 1)
SBS Old Server Email Policy: %g@domain.com (Priority 2)
Default SBS Policy: @domain.local (Priority Lowest)

When I create a new user it only adds the Windows SBS Email Address Policy to the user, is it possible to allow me to also add the other two policies above to the new user account at the time of creation?
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strivoliCommented:
I'll run some tests on a as close as possible replicated system as yours. Will give you feedback during the WE.
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strivoliCommented:
Please follow these instructions/suggestions (I attach 3 PICs):
a. Instead of working with 3 Policies, take the working Policy (PIC1).
b. Modify the working Policy based on your needs (PIC2).
c. Apply the Policy and you should get the results shown in PIC3.
Please let me know.
PIC1.png
PIC2.png
PIC3.png
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Tahir2008Author Commented:
Thanks, at the moment I think I have fixed it so that any new users created will contain only the firstname.lastname@domain.com and all previous users would have both as they are the only users who would require a legacy email account alias, it does not seem to add the domain.local format for some reason nor does it add the firstname@domain.com (legacy alias) to any new users created unless I change the priority of the policy and then change it back.
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strivoliCommented:
OK. If you have fixed it, kindly close the question. Thank you.
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Tahir2008Author Commented:
Thanks for the assistance, though I did not use the suggestion recommended I am still certain if I have issues this solution would be suitable to resolve the issue.
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