JParra72
asked on
Cannot Receive Emails
Hello,
We are not able to receive emails, but are able to send. It seems that we are blocking them from our end, but we have not turned on any type of SPAM filtering.
Here is the bounce back message:
Delivery to the following recipient failed permanently:
106@ronrawlings.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain ronrawlings.com by mail.ronrawlings.com. [74.7.119.18].
The error that the other server returned was:
550 5.7.1 209.85.192.50 has been blocked by USPS Express Services
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:messag e-id:subje ct:from:to :content-t ype;
bh=Day8bvtlc2rnQmFknoS2keV 7kXlpvKJkL tmehb7O1Pg =;
b=VrVDhHme8GnVVuGjxJakmHQu hfMdTQplNK B73NRZOXm7 rGKPCDeRIW s2JccMeLTj E8
tVLI6sLRGRml8efapmr/itUxMd f4jnzoxWwY IuCQb2sqvj RHFVzMSC2p wnSeEWIGHi yu
8LmqTVU2e2tfa4z1qzLDMxZOk1 UWhzu+i7y4 xXs1sLr2+X e//qGHZ+AU wxFIZAifI7 nE
PfuFVnOlpZAI4VM5v56ZcKakCf g+7Q5Iw7p7 FOr6oWtn6N qajGMS69pW 6EOygi/QOQ k6
Hk4ZNNMfrJYG0GfuLQc29oRxyp qYwYu/SEIn nIYOi+0a2o KTBPRE2NMX nNa91ljFh7 T7
DwcQ==
MIME-Version: 1.0
X-Received: by 10.224.4.5 with SMTP id 5mr9878628qap.61.139299050 2327; Fri, 21
Feb 2014 05:48:22 -0800 (PST)
Received: by 10.229.206.194 with HTTP; Fri, 21 Feb 2014 05:48:22 -0800 (PST)
Received: by 10.229.206.194 with HTTP; Fri, 21 Feb 2014 05:48:22 -0800 (PST)
Date: Fri, 21 Feb 2014 07:48:22 -0600
Message-ID: <CANbqXGdQvmcPWeMiiryFC9Kj bNOcmbMFnF DBNjYoy-gy ATmEFg@mai l.gmail.co m>
Subject: Test
From: "Jose L. Parra" <joseparra319@gmail.com>
To: Jose L Parra <106@ronrawlings.com>
Content-Type: multipart/alternative; boundary=001a11c219ea11186 f04f2eae00 3
Test
The strange thing is that I have no idea what is "has been blocked by USPS Express Services" I have never seen that before.
We are not able to receive emails, but are able to send. It seems that we are blocking them from our end, but we have not turned on any type of SPAM filtering.
Here is the bounce back message:
Delivery to the following recipient failed permanently:
106@ronrawlings.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain ronrawlings.com by mail.ronrawlings.com. [74.7.119.18].
The error that the other server returned was:
550 5.7.1 209.85.192.50 has been blocked by USPS Express Services
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:messag
bh=Day8bvtlc2rnQmFknoS2keV
b=VrVDhHme8GnVVuGjxJakmHQu
tVLI6sLRGRml8efapmr/itUxMd
8LmqTVU2e2tfa4z1qzLDMxZOk1
PfuFVnOlpZAI4VM5v56ZcKakCf
Hk4ZNNMfrJYG0GfuLQc29oRxyp
DwcQ==
MIME-Version: 1.0
X-Received: by 10.224.4.5 with SMTP id 5mr9878628qap.61.139299050
Feb 2014 05:48:22 -0800 (PST)
Received: by 10.229.206.194 with HTTP; Fri, 21 Feb 2014 05:48:22 -0800 (PST)
Received: by 10.229.206.194 with HTTP; Fri, 21 Feb 2014 05:48:22 -0800 (PST)
Date: Fri, 21 Feb 2014 07:48:22 -0600
Message-ID: <CANbqXGdQvmcPWeMiiryFC9Kj
Subject: Test
From: "Jose L. Parra" <joseparra319@gmail.com>
To: Jose L Parra <106@ronrawlings.com>
Content-Type: multipart/alternative; boundary=001a11c219ea11186
Test
The strange thing is that I have no idea what is "has been blocked by USPS Express Services" I have never seen that before.
That's a pretty standard bounce for being rejected by a spam filter.
It looks like the ronrawlings.com domain is using a blacklist (RBL) service that is listing google's IPs (which you sent from). That's not very helpful of them! I tried looking up that IP in current blacklists, and it's not shown as listed in any of them, but I've not seen a USPS one before.
Google's servers do occasionally get listed by the likes of spamcop, but delisting is dynamic and automatic and so it should fix itself.
Generally I'd say this is a recipient-end problem, not anything you've done. You could contact the domain owner.
It looks like the ronrawlings.com domain is using a blacklist (RBL) service that is listing google's IPs (which you sent from). That's not very helpful of them! I tried looking up that IP in current blacklists, and it's not shown as listed in any of them, but I've not seen a USPS one before.
Google's servers do occasionally get listed by the likes of spamcop, but delisting is dynamic and automatic and so it should fix itself.
Generally I'd say this is a recipient-end problem, not anything you've done. You could contact the domain owner.
ASKER
We host our own email server. The server is in our network. other people have tried emailing us unsuccessfully.
We've never used a blacklist service.
We are able to send but not receive.
We've never used a blacklist service.
We are able to send but not receive.
Looks like your domain or IP was blacklisted by the reputation service "USPS Express Services" per the 550 5.7.1 response.
I looked at your IP using DSNstuff Spam Database Lookup...
Spam Database Lookup Results for 209.85.192.50
IP Tested: 209.85.192.50 Providers Listing Target 4
Reverse: mail-qg0-f50.google.com. Providers Not Listing Target 87
Reverse-verified: Yes Timed out 4
Results found: 95
Provider Detail Reason for Listing Actions
I looked at your IP using DSNstuff Spam Database Lookup...
Spam Database Lookup Results for 209.85.192.50
IP Tested: 209.85.192.50 Providers Listing Target 4
Reverse: mail-qg0-f50.google.com. Providers Not Listing Target 87
Reverse-verified: Yes Timed out 4
Results found: 95
Provider Detail Reason for Listing Actions
DRBL VOTE NODE GREMLIN.RU IP detected as SPAM
DRBL WORK NODE GREMLIN.RU IP detected as SPAM
HOSTKARMA IP detected as SPAM (yellowlisted)
PEDANTIC.ORG NETBLOCK IP detected as SPAM
Blacklisting is something done by the receiver, not the sender. You may have your own server, but that email was sent via a google mail server, as the reverse lookup on Lee's comment shows.
ASKER
Hi Lee,
Our domain is ronrawlings.com (74.7.119.18)
Our domain is ronrawlings.com (74.7.119.18)
ASKER
I tried emailing myself (106@ronrawlings.com), from a yahoo account and it also bounced back with the same message.
If I remember it correctly earlier lots of Viruses used to be sent over the email which contains the subject "USPS Express Services". Are you sure there is no such rule on your server to reject the email which contains the text UPS/USPS anywhere in the email (header/subject/body).
Sudeep
Sudeep
ASKER
squinky,
We are the receiver. The strange thing is that we have not implemented any SPAM blocking and I am trying to figure out what's causing this.
We are the receiver. The strange thing is that we have not implemented any SPAM blocking and I am trying to figure out what's causing this.
ASKER CERTIFIED SOLUTION
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This is not anything to do with the phishing/virus emails claiming to be from USPS - these messages are plain bounces with no additional content, and they are occurring in response to sent messages, not being received spontaneously. What's more, what they are saying is true - the messages are being bounced.
Are you sure you have no spam software? The bounce does appear to come from your mail server (the google bounce says it's your IP that reported it) - check your logs for signs of the bounces.
Are you sure you have no spam software? The bounce does appear to come from your mail server (the google bounce says it's your IP that reported it) - check your logs for signs of the bounces.
Here's the results from DNSstuff's Mail Server Test Center... see attached
EE-DNSstuff-Mail-Server-Test-Cen.jpg
EE-DNSstuff-Mail-Server-Test-Cen.jpg
ASKER
Our server has been hacked.
If you are hosting the server and it is on your network, have you looked at you receive queue to see if any email is even reaching it?
Also, is internal email between users working?