Solved

Windows XP Computers connecting to Exchange 2013

Posted on 2014-02-21
4
62 Views
Last Modified: 2015-06-06
I have a mixed network of Windows clients on my network.  We setup Windows 2012/Exchange 2013.
The Windows 7 clients using Outlook connect to Exchange but the Windows XP clients do not.

I read some of the responses and have tried different things but none work.  Does any have a solution to make the current Windows XP clients work?
0
Comment
Question by:jplatovsky
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
Jeffery Hayes earned 250 total points
ID: 39877235
What are the error's when trying to connect.

What I'd do is first go to https://testconnectivity.microsoft.com/ and run though the tests.

Also can you access the OWA site?

Things to check.

Host file for any entries for DNS on the XP machines.

Path for Host file is  %WinDir%\System32\Drivers\Etc

Also are any of the ports blocked fur UDP and TPC on the XP machines and how are they authenticating to the Exchange Server for Outlook?

Here is a refernece for Ports used by Exchange 2013 for the Client Access Server.

http://technet.microsoft.com/en-us/library/bb331973(v=exchg.141).aspx
0
 

Author Comment

by:jplatovsky
ID: 39877413
I am going through your suggestions.  Will follow up.
0
 
LVL 16

Assisted Solution

by:R. Andrew Koffron
R. Andrew Koffron earned 250 total points
ID: 39877574
0
 

Author Comment

by:jplatovsky
ID: 39880154
What are the error's when trying to connect.

What I'd do is first go to https://testconnectivity.microsoft.com/ and run though the tests.

---Ran some of the tests and showed me that some of my port needed to be opened.
---After opening up the ports the only error i get is ssl error.
I do not have a certificate.


Also can you access the OWA site?
---Yes
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

As freelancing is becoming more and more common in the tech industry, certain obstacles are proving to be a challenge to those who are used to more traditional, structured employment. This article is meant to help identify such obstacles and offer a…
A high-level exploration of how our ever-increasing access to information has changed the way we do our jobs.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now