Solved

Windows XP Computers connecting to Exchange 2013

Posted on 2014-02-21
4
65 Views
Last Modified: 2015-06-06
I have a mixed network of Windows clients on my network.  We setup Windows 2012/Exchange 2013.
The Windows 7 clients using Outlook connect to Exchange but the Windows XP clients do not.

I read some of the responses and have tried different things but none work.  Does any have a solution to make the current Windows XP clients work?
0
Comment
Question by:jplatovsky
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
Jeffery Hayes earned 250 total points
ID: 39877235
What are the error's when trying to connect.

What I'd do is first go to https://testconnectivity.microsoft.com/ and run though the tests.

Also can you access the OWA site?

Things to check.

Host file for any entries for DNS on the XP machines.

Path for Host file is  %WinDir%\System32\Drivers\Etc

Also are any of the ports blocked fur UDP and TPC on the XP machines and how are they authenticating to the Exchange Server for Outlook?

Here is a refernece for Ports used by Exchange 2013 for the Client Access Server.

http://technet.microsoft.com/en-us/library/bb331973(v=exchg.141).aspx
0
 

Author Comment

by:jplatovsky
ID: 39877413
I am going through your suggestions.  Will follow up.
0
 
LVL 16

Assisted Solution

by:R. Andrew Koffron
R. Andrew Koffron earned 250 total points
ID: 39877574
0
 

Author Comment

by:jplatovsky
ID: 39880154
What are the error's when trying to connect.

What I'd do is first go to https://testconnectivity.microsoft.com/ and run though the tests.

---Ran some of the tests and showed me that some of my port needed to be opened.
---After opening up the ports the only error i get is ssl error.
I do not have a certificate.


Also can you access the OWA site?
---Yes
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This collection of functions covers all the normal rounding methods of just about any numeric value.
Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question