Solved

Can't run Internet Explorer 11

Posted on 2014-02-21
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Last Modified: 2014-02-21
I have tried several times to update from IE9 to IE10 or 11 and every time when I run it I get:

Internet Explorer has stopped working with the 'close program' button. Then I get the 'Windows is checking for a solution...' then the sorry can't find anything with another 'close program' button. I'm then in a loop that con only be stopped with Task Manager.
There I see one instance of iexplore.exe and another of iexplore.exe *32. When I stop the latter its gone.

I would love to kiss goodby to IE altogether but there are certain sites that require it so I'm stuck with it. Unfortunately some of those sites now need later than IE9.

I have installed it using Windows updates and by downloading the install from MS. I am running Windows 7 Pro x64.

I have tried running iexplore.exe from both the 'Program Files' and 'Program Files (x86)' locations but the result is identical with the above.

Anyone got any ideas?

Cheers,
Gordon
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Question by:tangerine27
2 Comments
 
LVL 7

Accepted Solution

by:
Arpit Bajpai earned 500 total points
ID: 39877519
Try this,
urn off hardware acceleration

Hardware acceleration uses your PC's GPU to speed up graphics-heavy tasks like video streaming or online gaming. Turning this off might help solve display problems.

Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.

Tap or click the Tools button Tools, and then tap or click Internet options.
On the Advanced tab, select Use software rendering instead of GPU rendering.

Tap or click OK, and then restart Internet Explorer for the changes to take effect.

Reset Internet Explorer settings

Resetting your browser's original settings can fix performance problems, but will undo most changes you've made. Learn how to Reset Internet Explorer settings.

Thanks
Arpit
0
 

Author Closing Comment

by:tangerine27
ID: 39877570
Excellent! This has been driving me mad for weeks.... I'm amazed I couldn't find this by massive Googling....
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