asked on

EFIX MALWARE

Hi,
I recently download Efix software (utility to clean Windows) and now I don't know how to get rid of this sh...garbage.
Periodically a window open asking to upgrade to the payed version. Unsinstall this software is not enough. It acts like a malware. I tried without success Malwarebytes and Bitdefender internet security. Niet.

I read a few tricks online but it is so complicated that I gave up.

Somoday at Experts exchanga has an Idea?

Regards
Marcheblanc

Jeffery Hayes

What I would do is first remove and uninstall as noted.

Open Msconfig and see what files are set to launch on Start up.

Then run Malwarebytes and restart.

If that doesn't work just follow these steps.

http://malwaretips.com/blogs/efix-pro-virus-removal/

The steps are a bit long but it's a sure fire way to get rid of the Malware.

Marcheblanc

ASKER

Hi Jeffrey Hayes,
Are you sure that AdwCleaner, Junkware Removal Tool, HitmanPro are all SAFE. I read somewhere that, for exemple, ADWCLEANER is not quite safe.

If you are certain, I will to what you suggest.

thanks.

Marcheblanc

David Kroll

You can use CCleaner and run a registry scan to get rid of anything left behind.

ASKER CERTIFIED SOLUTION

Jeffery Hayes

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

Thomas Zucker-Scharff

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Marcheblanc

ASKER

Hi,
I did certain things that Jeffrey and Thomas suggest and use regedit to delete every instance of EFIX directly in the register and it seems that everything is fine now. I say "it seems" because this kind of rogue sometimes come back after a few days.

Thanks,
Marcheblanc

Thomas Zucker-Scharff

Marcheblanc,

Have you run any antirootkit software on the machine? Be careful with these on 64 bit machines.

https://www.experts-exchange.com/Software/Anti-Virus/A_2245-Anti-rootkit-software.html

Marcheblanc

ASKER

Hi Thomas,
The question is:

"is Efix Pro" a Rootkit?

Thomas Zucker-Scharff

Not one I had heard of. But you may want to read this discussion about it:

http://www.pccaretips.com/forum/viewtopic.php?f=2&t=327724

Check out the second comment especially. It may not be a rootkit, but it seems to be more malicious than your average malware. I would use CCleaner and continue to do MBAM scans on a daily basis for the next week or so.

I always suggest getting additional layers of security. For instance, MBAM Pro works alongside most antimalware apps. Winpatrol Plus is also a great addition. Everyone should be using an alternate hosts file (the one from MVPS is excellent).