Solved

Inbox Updating outlook 2010

Posted on 2014-02-21
4
471 Views
Last Modified: 2014-02-28
We switched hosted exchange providers for our company, and it involved simply just backing up our existing data to a PST, creating a new Outlook profile, and then the PST import.

Everything went smoothly thus far. There is only one user who has an isssue - and he has a 17GB PST file. It took 4 hours for his OST to reach 13.8GB, now for the last 10 hours it has only gone to 13.9GB. Outlook just says updating Inbox. Should i give it more time, try again, or do something else?

Thanks!
0
Comment
Question by:Cobra25
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 21

Expert Comment

by:CompProbSolv
ID: 39878479
Though it ought to work, 17G is fairly large for a PST file.  Can you load it back into Outlook and split it into a few separate folders?

I would also consider running ScanPst on the file just to make sure that it is in good shape before importing it.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39878485
You should see if it will complete. That is the best approach. If it will not complete, make CERTAIN you have the original PST file, cancel the import, delete the Outlook Profile. restart the computer and start again.

On one hand, Office 2010 will support an 18Gb inbox. One the other hand it is madness and ignorance to let it get that big. Suggest your user put the mail in folders and archive it.
0
 
LVL 11

Expert Comment

by:hecgomrec
ID: 39879785
By experience, this process with large files can be a problem.

My recommendations:

1. Use several .pst to complete the import process.
2. Perform the import while being disconnected from the exchange server (BEST if possible).
3. When importing select less emails, folders, etc. until finish.

Remember,  when you're doing the import you are also uploading to the server therefore, it can slow down a lot that's why I recommend to be off the server if possible.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 39894513
@Cobra25 - Thanks, and I was happy to help.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question