Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

IMAP on Exchange 2010 not working with Smartphones

Posted on 2014-02-22
3
Medium Priority
?
273 Views
Last Modified: 2014-02-28
We have an Exch 2010 server running and want to get IMAP working for smartphone users as well as external Outlook users.  Will purchase a SSL Cert so, we can use Activesync in the future.  Outlook is working fine with IMAP and smartphones can receive mail, but outgoing is not working.
Was hoping to setup with authentication but when I configure the phone to require sign-in it says the server does not support authentication.  Will accept without authentication however will not send.  Using port 587 as configured in the Client Receive Connector.

Exchange server "Client Receive Connector" has everything checked under Authentication except:
Mutual Domain Security
Externally Secure
0
Comment
Question by:Webcc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39879674
It should work out of the box, but you must put in specific credentials, in the format of domain\username. Setting it to use the same credentials as incoming doesn't work usually.

Although you should really go to ActiveSync immediately - IMAP/POP is not very good to mobile batteries.

Simon.
0
 

Author Comment

by:Webcc
ID: 39880050
Already tried that to no avail.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 2000 total points
ID: 39880497
The settings you have on the Receive Connector are not the default.
Change it back to the default to begin with.

Going from top to bottom
Check, uncheck, check, check, unchecked, checked, unchecked.

On the Permissions Groups tab, on Exchange Users should be enabled. Restart the Transport Service after changing it.

Have you checked through Outlook to confirm it works?

Simon.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question