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Cannot get rid of trial application: AVG PC tune-up 2014

Posted on 2014-02-22
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25,136 Views
Last Modified: 2014-02-26
I loaded a trial version of AVG PC tune-up, and then decided NOT to continue with the trial. However, I cant delete the application, and every day it tells me that I have not subscribed, etc.

Plenty people are complaining of a similar problem on the web plus no response from AVG.

Can you advise me how to delete this app?

Thanks,
Kelvin4
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Question by:Kelvin4
6 Comments
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 39879828
If AVG support will not help you, you can try Revo Uninstaller. I have used this for stubborn uninstalls, although I prefer Programs and Features.

http://www.revouninstaller.com/
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LVL 48

Accepted Solution

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dbrunton earned 200 total points
ID: 39880008
Try the util at the bottom of this page http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=239003

It is called  AVG PC TuneUp & TuneUp Utilities Remover

The direct link to it is http://www.avg.com/filedir/util/TuneUp_Remover.exe
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LVL 10

Assisted Solution

by:Sam Simon Nasser
Sam Simon Nasser earned 100 total points
ID: 39880260
beside the link by @dbrunton, you can remove it manually:
delete the tuneup folder in the program files
go to regedit and search for entries (tuneup) and remove them
go to MSCONFIG and remove any startup entries for tuneup
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:Kelvin4
ID: 39880788
Experts:
Many thanks.  I chose dbrunton's solution first and it appears to have worked.

In contrast to Windows7/ControlPanel/Programs and Features/Uninstall program, dbrunton's solution deleted the "AVG PC TuneUp 2014" folder from Windows7/ControlPanel/Programs and Features directory.

However, I wrote that the solution 'appears to have worked' because the re-appearance of the AVG 'You need to subscribe' notice was itself unpredictable, occurring on average once per day, but not at a set event, like PC Start-Up.  

So, to keep the story straight for other EE-users, I'll sign off points on Tuesday pm.
I trust that's agreeable. Points will not depend on which solution I tried first!

Thanks a lot
Kelvin
0
 

Author Closing Comment

by:Kelvin4
ID: 39889422
Thank you, all:
I've heard no more from the AVG evaluation program, and so confirm success.

Somewhat more points for the early responses and for off-the-shelf solutions.
Kelvin
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 39889601
@Kelvin4 - Thank you and I was happy to help.
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Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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