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Outlook 2010

Posted on 2014-02-23
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Last Modified: 2014-04-29
Hi,

Got a problem with the nave pane for the contacts folder.  Even though I can see the subdirectories (contact groups) in the address book, they do not appear in the left hand navigation pane.  Checked all settings in view, but no little TAB arrow to show the groups?

your thanks in advance..

Snowy
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Question by:Snowington
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Michael Ortega (Internetwerx, Inc.) earned 500 total points
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You can see all the address books in the left nav pane, but you can see the groupings? e.g. "Other Contacts", etc.?

MO
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by:Snowington
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Hi Mo

Yup, that's my problem.  Can see them in the address book and address book dropdown, but not the left nave pane for contacts under the same folder.
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by:Michael Ortega (Internetwerx, Inc.)
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Can you send a screenshot of what you're referring to?

MO
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by:Snowington
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Sure..

This is my 2007 copy on my other machine.  I can't remotely connect to the pc in question right now.  I should be able to some time tomorrow.  

Anyway, where the arrow is pointing, is normally where I'd get a little arrow that I'd click on to get the subgroups?

Regards and thanks,

s
Capture.JPG
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by:Snowington
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Hi,

Sorry for the delay, but managed to get the pics from the original pc and the outlook folders.  I've also included a picture of the address book with the subgroup dropdown, if it helps?

Thank you..

Snowy
address-book-capture.JPG
contacts-capture.PNG
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by:Michael Ortega (Internetwerx, Inc.)
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These are from the same Outlook client? Basically, you're seeing all the Address Books but when you simply switch over to Contact view in Outlook you only see a few?

MO
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by:Snowington
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I don't see any in the nave pane. Only in the address book can I see the subgroups
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by:David Johnson, CD, MVP
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You've added the address books here
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by:Snowington
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Hi, Thanks for getting back to me.

I will let you know when I've logged in to the relevant PC.  Is there any more information that I could give you (screenshots, etc) whilst I'm attached to it as the pc is being used constantly..  I can get on after 5.30pm (GMT) for any adjustments necessary.

Thanks,

S
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by:Snowington
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Hi,

Logged in now.  Checked MAPI address book in outlook a/c settings and it is there.

S
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by:Snowington
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Before we carry on, I'm pretty good with Outlook and have checked all parameters in 'View' etc.  I'm certainly flummoxed on this on though.

S
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by:Snowington
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thanks again
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