Issue with RAID 1 on Windows 7 machine
Posted on 2014-02-23
Just received an email from a thankfully astute client regarding issues with their current RAID 1 setup. This is what they said:
I have had two occasions when the mouse froze during the last week, and nothing could be activated. I turned the mouse on/off, changed the battery, but no difference.
When re-starting the computer, the start up screen showed
Member Disk (0)
From memory both disks are in green text and show the same information when operating normally.
After re-boot, the mouse is working but in the hidden icons, there is the warning:
Intel RST service is not running.
I said yes to the following:
Do you want to allow the following program to make changes
Program IA StorUI Intel Corp
File Hard Drive
The next screen showed:
Volume0: Degraded Rebuild to a another disk
Details: Fix any problems reported on the array disk, or rebuild the volume to a new disk
Disk on Port: Missing
Storage System View
Volume 0 Type: Raid 1 932 GB
Type: Hard Disk
Usage: Array Disk
Port Location: Unknown
Serial No.: ZID19P4J:0
At the moment the client seems to be able to do what they need to, but I'm concerned about this error message.
As a brief bit of history which may be helpful to know, this client had a Core windows issue recently which saw us have to backup the entire drive using Acronis True Image Home 2013 and restoring back to his RAID 1 array with Acronis True Image Professional 2014 (because the other version/s of True Image Home could only restore to a non-RAID drive.
However, I'm concerned as we restored that entire drive, not simply files and folders after rebuilding the OS with programs from scratch (the latter being preferable for stability).
Any ideas short of blowing it away and starting a fresh install?
For your info, the RAID is managed through the mobo (it's a gigabyte mobo) which is not more than a couple of year old (from recollection, I built their PC late 2012).