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Rodrigo Carrilho

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Error trying to update BE 2012 to SP3

Hi There,

This is a 2008 R2 server with Exchange 2010.

Backup jobs stopped working and I can see on VSS Exchange writer error. I have reboot the server but the error persists and Exchange backup jobs fails.

I am planning to upgrade to BE to SP3 to check if this will solve the problem however the live update will fails on installation as well.

I have attached screenshots.

I tried the following the fix for LU1812 and I received the OK message.
Also I've tried 'Repair' the installation BE without much luck.


Thanks,
Rod

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Rodrigo Carrilho

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Or perhaps I should re-register the VSS writer using the bat from link below.
Is this recommended?



http://www.symantec.com/connect/downloads/re-register-vss-windows-server-2008
Avatar of Paul Solovyovsky
We had the same issue and wound up re-installing BE 2012 SP3 and patching in the database and catalogs using be utility, that was the only way we could get sp3 on there after multiple times
thanks paulsolov.

Did you use the installation discs and then by BE utility?
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Rodrigo Carrilho

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I've managed to solve the problem by running a windows update, restarting the server and running the live update again. BE 2012 is now SP3