Solved

Error trying to update BE 2012 to SP3

Posted on 2014-02-24
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Last Modified: 2014-03-07
Hi There,

This is a 2008 R2 server with Exchange 2010.

Backup jobs stopped working and I can see on VSS Exchange writer error. I have reboot the server but the error persists and Exchange backup jobs fails.

I am planning to upgrade to BE to SP3 to check if this will solve the problem however the live update will fails on installation as well.

I have attached screenshots.

I tried the following the fix for LU1812 and I received the OK message.
Also I've tried 'Repair' the installation BE without much luck.


Thanks,
Rod

VSS writer error
SP3 error
SP3 fix
repair
0
Comment
Question by:Rodrigo Carrilho
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5 Comments
 

Author Comment

by:Rodrigo Carrilho
ID: 39881903
Or perhaps I should re-register the VSS writer using the bat from link below.
Is this recommended?



http://www.symantec.com/connect/downloads/re-register-vss-windows-server-2008
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Expert Comment

by:paulsolov
ID: 39883860
We had the same issue and wound up re-installing BE 2012 SP3 and patching in the database and catalogs using be utility, that was the only way we could get sp3 on there after multiple times
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Author Comment

by:Rodrigo Carrilho
ID: 39886789
thanks paulsolov.

Did you use the installation discs and then by BE utility?
0
 

Accepted Solution

by:
Rodrigo Carrilho earned 0 total points
ID: 39899282
I've managed to solve the problem by running a windows update, restarting the server and running the live update again. BE 2012 is now SP3.
0
 

Author Closing Comment

by:Rodrigo Carrilho
ID: 39912009
I've managed to solve the problem by running a windows update, restarting the server and running the live update again. BE 2012 is now SP3
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