QuickBooks / Excel Import Error

Posted on 2014-02-24
Medium Priority
Last Modified: 2014-03-10
Using QuickBooks V14 R1, trying to import Excel lists (Excel 2013) they will not import and produce a blank warning box.

Have the company file open and import Excel lists using Advanced Import, when you click Preview the C = 343 error pops up. Upgrading to R4 is not an option at this time, and we followed everything else on this link: http://support.quickbooks.intuit.com/Support/Articles/SLN41929

If you click Import instead of Preview, it pops up a warning box that is blank and only contains an OK button. If you click OK, the windows go away and nothing imports.

QuickBooks Support cannot figure it out and says to just upgrade to R4. Already attempted uninstall/reinstall of QB & Office to no avail.

Sorry, but when this is the ONLY computer having the issue and the others are working fine with R1, I feel there is a deeper issue.

Question by:PCLANTECHS
  • 2
LVL 22

Expert Comment

by:Anne Troy
ID: 39884332
Close all apps, delete your temp files, try again. This is the only thing I can think of that would be machine-specific and affects many different things.

Type %temp% and hit Enter.
Delete all those files.
Rebooting desirable, not usually required.

Accepted Solution

PCLANTECHS earned 0 total points
ID: 39907203
The issue is with Office 2013. I downgraded them to 2010 and there was no longer an issue.

Author Closing Comment

ID: 39917005
Downgrading to Office 2010 fixed the issue.

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