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problem with launching iDRAC virtual console in chrome

Posted on 2014-02-24
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Last Modified: 2014-03-04
I am attempting to launch an Idrac7 virtual console in chrome  when I do this , it will download viewer.jnlp and It ALWAYS promps me "to open with" dialog box . I have to point it to java.exe and run it ,

a black screen briefly pops up and disappears

thanks in advance for the help
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Question by:NAMEWITHELD12
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8 Comments
 
LVL 14

Expert Comment

by:Justin Yeung
ID: 39883254
did you upgrade your java? I don't think it will work with the lastest java.
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LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39883271
what is the best version of java for this ?

thanks
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LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39883284
it looks like I got it working with java 7 update 51  ( 7.0.510) with IE
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LVL 56

Accepted Solution

by:
andyalder earned 2000 total points
ID: 39883346
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LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39883443
to get IE to work

1. download and install java  java 7 update 51  ( 7.0.510)

open the DRAC ....console.....options...set plug in type to "NATIVE"
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LVL 14

Expert Comment

by:Justin Yeung
ID: 39883447
native doesn't use java, and I experience issue with "Native" which keyboard function will not work.

and Dell Tech also suggested to use Java instead of Native.
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LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39883612
this is iDRAC 7 version 1 build 1.40.10.2166

I have no issue with keyboard inputs
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LVL 6

Expert Comment

by:Flipp
ID: 39885137
Add idrac site to list of exceptions on security tab of java options.
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