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I have Exchange 2003 on SBS 2003. Retention is set to 365 days. Clients use Outlook 2010 How do I retrieve deleted e-mail?

Exchange 2003 SP2 on SBS 2003.

Outlook 2010

Deleted item retention set to 365 days.

How do I go about attempting to retrieve deleted items?
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MJCS
Asked:
MJCS
2 Solutions
 
Jeff PerryWindows AdministratorCommented:
According to Exchange TechCenter powershell will display a users deleted email dumpster but it will not allow you to recover.

You will need to configure the users Outlook profile to perform the recover.

You can follow the suggested guide here:

http://technet.microsoft.com/en-us/library/aa997155.aspx
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Seth SimmonsSr. Systems AdministratorCommented:
powershell doesn't apply here being exchange 2003 and that technet article is for an older version of outlook since it refers to drop-down menus

in outlook 2010, you would need to go to the folder ribbon menu and select 'recover deleted items'.  it will open a window to select what you want to recover
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nashim khanExchange AdministratorCommented:
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