File Associations Missing...
Posted on 2014-02-24
I have a client with a workstation that has Microsoft Office 2007 installed. Last week the user turned the workstation on and immediately noticed that the icons representing files for Word, Excel, etc. were missing. He rebooted but the issues persists. I have logged into his workstation and tried to create a new Word .docx document, and when you right click and choose new the icons are also missing form the Context menu (desktop.jpg attached). I went into Default Programs and the icons are also missing from there (screenshot1.jpg and screenshot2.jpg). I went ahead and attempted to fix the file association, but the icon is still missing after the attempt. I also attempted to run a repair install on the MS Office installation, but it quits without warning or any error messages. Any thoughts?