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Helpdesk needs access to perform basic administrative roles in Windows 2008.

Posted on 2014-02-24
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Last Modified: 2015-06-23
We have a Windows 2008 active directory environment. We want our helpdesk to have limited administrative tasks on our domain.
How can we accomplish this?
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Question by:mharmon7777
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achaldave earned 500 total points
ID: 39884235
You can use delegation on active directory.
http://www.windowsecurity.com/articles-tutorials/authentication_and_encryption/Implementing-Active-Directory-Delegation-Administration.html

To provide access on workstations, you need to first identify what type of tasks they are going to perform on the workstation and what permissions are needed.
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Expert Comment

by:VirastaR
ID: 39885604
Hi,

Try this,

Active Directory Delegation of Control Wizard (Step by Step)

Using the Delegation of Control Wizard to Assign Permissions in Server 2008

Hope that helps :)
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Expert Comment

by:Seth Simmons
ID: 40845944
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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