Solved

Helpdesk needs access to perform basic administrative roles in Windows 2008.

Posted on 2014-02-24
4
48 Views
Last Modified: 2015-06-23
We have a Windows 2008 active directory environment. We want our helpdesk to have limited administrative tasks on our domain.
How can we accomplish this?
0
Comment
Question by:mharmon7777
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 15

Accepted Solution

by:
achaldave earned 500 total points
ID: 39884235
You can use delegation on active directory.
http://www.windowsecurity.com/articles-tutorials/authentication_and_encryption/Implementing-Active-Directory-Delegation-Administration.html

To provide access on workstations, you need to first identify what type of tasks they are going to perform on the workstation and what permissions are needed.
0
 
LVL 9

Expert Comment

by:VirastaR
ID: 39885604
Hi,

Try this,

Active Directory Delegation of Control Wizard (Step by Step)

Using the Delegation of Control Wizard to Assign Permissions in Server 2008

Hope that helps :)
0
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 40845944
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
A project that enables an administrator to perform actions within a user session context not just at the time of login but any time later on day(s) or week(s) later.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question