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Cannot send auto Out of Office replies to external! Exchange 2007

Posted on 2014-02-24
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Medium Priority
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669 Views
Last Modified: 2014-03-01
Our users cannot send OOF replies to external customers. OOF has been setup via Outlook Web Access.

Screenshot of Exchange settings attached.
snapshot
Outbound mail gets routed through Exchange Defender. I spoke to them and they told me to modify the Exchange Send server name to outbound-jr.exchangedefender.com, which i did.

Please assist
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Question by:cgruber
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4 Comments
 
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Expert Comment

by:Simon Butler (Sembee)
ID: 39884233
Not enough to go on.
What exactly did you modify?
Do you see the OOTO message being generated and passed through Message Tracking?

Simon.
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Author Comment

by:cgruber
ID: 39884436
I only modified the Send Connector to outbound-jr.exchangedefender.com.au and also enabled Out of Office Assistant via OWA

send connector
And no, I cannot see the OOF reply using the Message Tracker. (I can see the original email being received)
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Accepted Solution

by:
cgruber earned 0 total points
ID: 39884512
Resolved. Client had 2 Outlooks opened and one was not setup for oof.
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Author Closing Comment

by:cgruber
ID: 39897035
Own resolution
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