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sbs 2011

Posted on 2014-02-25
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Last Modified: 2016-06-03
On SBS 2011 ( Exchange 2010 ) activesync does not work on blackberry phones, but andriod and Apple iphone is fine.


Also Outlook does not connect.

Both of the above used to work before.
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Question by:Abakrania
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6 Comments
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39885791
Have you done any changes recently on server ?

If yes rollback the change.

Try rebooting the server, Also try restarting Exchange services.
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Author Comment

by:Abakrania
ID: 39886063
No I have made no changes and also have rebooted.

Kind Regards
Atul Bakrania
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LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39886095
Check the event logs, Find out any critical or error event ID's registered related to exchange.
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39890053
Since you didn't mention that you had BES installed, how is the Blackberry configured to connect?  Is it a version that supports ActiveSync?  Or were you using the Blackberry Internet Service?

Before answering back, please be sure that you have installed ALL latest updates and rollups to your Exchange Server.  (Currently Update Rollup 5 for SP3).

Jeff
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Accepted Solution

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Abakrania earned 0 total points
ID: 39985168
I  problem was blackberry service on clients bb.

Sorted

Thanks
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